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2025 FedEx Cares Report: Empowering Entrepreneurs

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FDX The article discusses FedEx's initiatives to empower entrepreneurs using AI and technology, highlighting their E-Commerce Learning Lab and support for small businesses. The focus is on the company's social responsibility and community programs rather than its financial performance or stock outlook.

2025 FedEx Cares Report: Empowering Entrepreneurs NORTHAMPTON, MA / ACCESS Newswire / October 8, 2026 / Putting AI to work for small business

FedEx uses AI every day to move millions of packages around the world - optimizing routes, predicting demand, and improving the customer experience. Through Empowering Entrepreneurs, we're sharing that same mindset with small business owners: helping them understand how AI is reshaping their industries and giving them the practical tools to use it to their advantage.

Together with organizations including Accion Opportunity Fund (AOF), Accion, Global Entrepreneurship Network/Hello Alice, Initiative for a Competitive Inner City (ICIC), and others, we are making sure small businesses don't get left behind as the way people shop, search, and discover products and services continues to change.

"The program helped us think more strategically about how to position our products online, tell our brand story, and build a stronger digital customer journey."

FedEx E-Commerce Learning Lab Cohort Participant

"This class reminded me that structure, planning, and strategy are just as important as hustle."

FedEx E-Commerce Learning Lab Cohort Participant

Helping customers find small businesses in a new era of online search

AI is changing how people discover products online - from AI-generated search results to personal shopping assistants. Through our work with AOF and the FedEx E-Commerce Learning Lab, we're offering education, mentoring, and capital to help sellers adapt:

Click here to learn more about the FedEx E-commerce Learning Lab.

Using tech to advance business health

Enhanced tech capabilities can unlock business potential. In 2025 we focused on connecting entrepreneurs with practical training on growth fundamentals, digital tools, and AI - covering everything from marketing and finance to operations and responsible use.

Technology meets sustainability

Adriana Kao, a Boost Camp participant, founded her company Usefull to tackle takeout container waste. Her tech-enabled, trackable reusable containers are turning sustainability into a scalable business. During the Boost Camp Accelerator, Adriana significantly improved her Business Health Score™.

Bringing personalized learning to entrepreneurs wherever they are

In Latin America and India, FedEx is supporting Ovante, a digital learning platform from Accion that integrates AI to deliver personalized business education to micro-entrepreneurs - many of whom are women running small businesses in under-resourced communities:

Over 34% of user conversations with Sofia, Ovante's AI-powered chatbot in Mexico, last 60-70 minutes, signaling deep engagement with the content.

Learn more about how FedEx empowers entrepreneurs in the 2025 FedEx Cares Report

Find more stories and multimedia from FedEx at 3blmedia.com.

Contact Info:

Spokesperson: FedEx

Website: https://www.3blmedia.com/profiles/fedex

Email: [email protected]

SOURCE: FedEx