Thryv Achieves SaaS Revenue Growth of 34% in Full Year 2025, Shifts Focus to AI-Enabled "Market, Sell, Grow" Platform to Empower SMBs
DALLAS--( BUSINESS WIRE)--Thryv Holdings, Inc. (NASDAQ:THRY) (“Thryv” or the “Company”), the provider of Thryv®, the leading small business marketing and sales software platform, reported an increase in SaaS revenue of 14% year-over-year in the fourth quarter of 2025 and grew 34% year-over-year for the full year 2025.
Fourth Quarter Financial 2025 Highlights:
Full-Year 2025 Financial Highlights:
Recent Business Highlights and Metrics
“We delivered solid full-year 2025 results, with SaaS revenue growth of 34% year-over-year and SaaS Adjusted EBITDA margin of 16.0%,” said Joe Walsh, Thryv Chairman and CEO. “During the year, we have successfully transitioned from legacy print and marketing services into a leading SMB software company, with SaaS revenue now contributing over 62% of total revenue. Looking ahead, we are shifting to a unified growth offering enabled by AI—the Thryv Platform—designed to help small businesses market, sell, and grow.”
Earnings Conference Call Information
Thryv will host a conference call on Thursday, February 26, 2026 at 8:30 a.m. (Eastern Time) to discuss the Company's fourth quarter 2025 results and outlook.
To listen to this conference call, please use this link. After registering, a confirmation email will be sent, including access details. We recommend registering a day in advance or at a minimum thirty minutes prior to the start of the call. A live webcast will also be available on the Investor Relations section of the Company's website at investor.thryv.com.
1
Defined as Gross profit adjusted to exclude the impact of depreciation and amortization expense and stock-based compensation expense.
2
Defined as net cash provided by operating activities minus additions to fixed assets and capitalized software.
3
Excludes customers and revenue attributed to the Keap acquisition.
4
Seasoned NRR is calculated by dividing the revenue of all clients that have had one or more SaaS offerings for at least two years as of the last month of the year or quarter, as applicable, by the same clients' revenue one year ago. Seasoned NRR excludes clients acquired in the Keap acquisition.
5
Defined as total client billings for a particular month divided by the number of clients that have one or more revenue-generating solutions in that same month. This is a weighted-average calculation and inclusive of the impact from the Keap acquisition.
Thryv Holdings, Inc. and Subsidiaries
Consolidated Statements of Operations and Comprehensive (loss) Income
Three Months Ended
Years Ended
December 31,
December 31,
(in thousands, except share and per share data)
2025
2024
2025
2024
Revenue
$
191,619
$
186,596
$
785,015
$
824,156
Cost of services
61,282
63,569
252,305
286,919
Gross profit
130,337
123,027
532,710
537,237
Operating expenses:
Sales and marketing
52,146
61,534
225,692
254,433
Research and development
9,473
6,628
39,111
15,713
General and administrative
58,554
62,067
211,198
217,296
Impairment charges
—
—
—
83,094
Total operating expenses
120,173
130,229
476,001
570,536
Operating income (loss)
10,164
(7,202
)
56,709
(33,299
)
Other income (expense):
Interest expense
(5,548
)
(4,940
)
(23,430
)
(36,494
)
Interest expense, related party
(2,600
)
(4,783
)
(11,328
)
(10,277
)
Net periodic pension (cost) benefit
(6,606
)
29,549
(8,817
)
24,806
Other income (expense)
278
(3,163
)
3,909
(10,734
)
(Loss) income before income tax expense
(4,312
)
9,461
17,043
(65,998
)
Income tax expense
(5,348
)
(1,578
)
(16,736
)
(8,218
)
Net (loss) income
$
(9,660
)
$
7,883
$
307
$
(74,216
)
Other comprehensive (loss) income:
Foreign currency translation adjustment, net of tax
(39
)
(882
)
(570
)
250
Comprehensive (loss) income
$
(9,699
)
$
7,001
$
(263
)
$
(73,966
)
Net (loss) income per common share:
Basic
$
(0.22
)
$
0.19
$
0.01
$
(2.00
)
Diluted
$
(0.22
)
$
0.19
$
0.01
$
(2.00
)
Weighted-average shares used in computing basic and diluted net (loss) income per common share:
Basic
43,579,557
40,579,831
43,621,796
37,142,271
Diluted
43,579,557
41,901,138
44,476,869
37,142,271
Thryv Holdings, Inc. and Subsidiaries
Consolidated Balance Sheets
(in thousands, except share data)
December 31, 2025
December 31, 2024
Assets
Current assets
Cash and cash equivalents
$
10,752
$
16,311
Accounts receivable, net of allowance of $13,830 in 2025 and $13,051 in 2024
136,394
161,620
Contract assets, net of allowance of $2 in 2025 and $29 in 2024
411
2,127
Taxes receivable
8,134
6,218
Prepaid expenses
10,939
13,923
Deferred costs
11,548
8,402
Other current assets
679
2,119
Total current assets
178,857
210,720
Fixed assets and capitalized software, net
50,885
44,478
Goodwill
253,809
253,318
Intangible assets, net
25,929
34,259
Deferred tax assets
133,221
143,495
Other assets
45,886
25,895
Total assets
$
688,587
$
712,165
Liabilities and Stockholders' Equity
Current liabilities
Accounts payable
$
9,764
$
13,011
Accrued liabilities
91,246
95,462
Current portion of unrecognized tax benefits
28,303
26,196
Contract liabilities
28,875
40,315
Current portion of Term Loan
10,500
7,875
Current portion of Term Loan, related party
7,000
5,250
Other current liabilities
3,905
8,151
Total current liabilities
179,593
196,260
Term Loan, net
125,419
146,885
Term Loan, net, related party
85,448
100,436
ABL Facility
25,120
23,891
Pension obligations, net
44,171
38,014
Other liabilities
10,697
9,759
Total long-term liabilities
290,855
318,985
Commitments and contingencies
Stockholders' equity
Common stock - $0.01 par value, 250,000,000 shares authorized; 72,002,129 shares issued and 43,815,268 shares outstanding at December 31, 2025; and 70,556,740 shares issued and 43,033,960 shares outstanding at December 31, 2024
720
706
Additional paid-in capital
1,303,144
1,272,476
Treasury stock - 28,186,861 shares at December 31, 2025 and 27,522,780 shares at December 31, 2024
(498,103
)
(488,903
)
Accumulated other comprehensive loss
(15,511
)
(14,941
)
Accumulated deficit
(572,111
)
(572,418
)
Total stockholders' equity
218,139
196,920
Total liabilities and stockholders' equity
$
688,587
$
712,165
Thryv Holdings, Inc. and Subsidiaries
Consolidated Statements of Cash Flows
Years Ended December 31,
(in thousands)
2025
2024
Cash Flows from Operating Activities
Net income (loss)
$
307
$
(74,216
)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization
39,459
52,789
Amortization of deferred commissions
14,634
18,283
Amortization of debt issuance costs
3,236
4,022
Deferred income taxes
10,625
(5,270
)
Provision for credit losses and service credits
17,703
22,508
Stock-based compensation expense
25,250
24,118
Net periodic pension cost (benefit)
8,817
(24,806
)
Impairment charges
—
83,094
(Gain) loss on foreign currency exchange rates
(3,509
)
4,096
Loss on early extinguishment of debt
—
6,638
Other
416
(3,166
)
Changes in working capital items, excluding acquisitions:
Accounts receivable
(9,848
)
23,167
Contract assets
1,716
782
Prepaid expenses and other assets
(14,524
)
1,139
Accounts payable and accrued liabilities
(12,731
)
(26,526
)
Contract liabilities
(12,433
)
(8,625
)
Other liabilities
(5,590
)
(8,244
)
Net cash provided by operating activities
63,528
89,783
Cash Flows from Investing Activities
Additions to fixed assets and capitalized software
(32,390
)
(33,537
)
Acquisition of a business, net of cash acquired
(143
)
(76,887
)
Net cash used in investing activities
(32,533
)
(110,424
)
Cash Flows from Financing Activities
Proceeds from Term Loan
—
206,220
Proceeds from Term Loan, related party
—
137,480
Payments of Term Loan
(21,000
)
(356,618
)
Payments from Term Loan, related party
(14,000
)
(31,500
)
Proceeds from ABL Facility
375,519
329,004
Payments of ABL Facility
(374,291
)
(353,957
)
Principal payments on finance lease obligations
(934
)
—
Debt issuance costs
—
(5,480
)
Repurchases of common stock
(4,999
)
(499
)
Proceeds from common stock offering, net of offering expenses
—
87,402
Other
1,231
7,164
Net cash (used in) provided by financing activities
(38,474
)
19,216
Effect of exchange rate changes on cash, cash equivalents and restricted cash
587
(1,344
)
Decrease in cash, cash equivalents and restricted cash
(6,892
)
(2,769
)
Cash, cash equivalents and restricted cash, beginning of period
17,761
20,530
Cash, cash equivalents and restricted cash, end of period
$
10,869
$
17,761
Supplemental Information
Cash paid for interest
$
31,581
$
44,018
Cash paid for income taxes, net
$
5,202
$
15,413
Segment Information
The following tables summarize the operating results of the Company's reportable segments:
Three Months Ended
December 31,
Change
(in thousands)
2025
2024
Amount
%
Revenue
SaaS
$
118,990
$
104,305
$
14,685
14.1
%
Marketing Services
72,629
82,291
(9,662
)
(11.7
)%
Total Revenue
$
191,619
$
186,596
$
5,023
2.7
%
Adjusted EBITDA
SaaS
$
20,043
$
17,276
$
2,767
16.0
%
Marketing Services
18,837
12,104
6,733
55.6
%
Consolidated Adjusted EBITDA
$
38,880
$
29,380
$
9,500
32.3
%
Years Ended
December 31,
Change
(in thousands)
2025
2024
Amount
%
Revenue
SaaS
$
461,027
$
343,476
$
117,551
34.2
%
Marketing Services
323,988
480,680
(156,692
)
(32.6
)%
Total Revenue
$
785,015
$
824,156
$
(39,141
)
(4.7
)%
Adjusted EBITDA
SaaS
$
73,842
$
41,190
$
32,652
79.3
%
Marketing Services
78,004
121,241
(43,237
)
(35.7
)%
Consolidated Adjusted EBITDA
$
151,846
$
162,431
$
(10,585
)
(6.5
)%
The following tables present reconciliations of SaaS revenue for the Company to SaaS revenue excluding Keap and Keap SaaS revenue:
Three Months Ended December 31,
(in thousands)
2025
2024
Reconciliation of SaaS Revenue
SaaS Revenue
$
118,990
$
104,305
Less:
Keap SaaS Revenue
16,219
13,419
SaaS Revenue (excluding Keap)
$
102,771
$
90,886
Years Ended December 31,
(in thousands)
2025
2024
Reconciliation of SaaS Revenue
SaaS Revenue
$
461,027
$
343,476
Less:
Keap SaaS Revenue
69,596
13,419
SaaS Revenue (excluding Keap)
$
391,431
$
330,057
Non-GAAP Measures
Our results included in this press release include Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Gross Profit and Free Cash Flow, which are not presented in accordance with U.S. generally accepted accounting principles (“GAAP”).
We have included Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Gross Profit and Free Cash Flow because management believes they provide useful information to investors in gaining an overall understanding of our current financial performance and provide consistency and comparability with past financial performance. Specifically, we believe Adjusted EBITDA provides useful information to management and investors by excluding certain non-operating items that we believe are not indicative of our core operating results. In addition, Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Gross Profit and Free Cash Flow are used by management for budgeting and forecasting as well as measuring the Company’s performance. We believe Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Gross Profit and Free Cash Flow provide investors with the financial measures that closely align with our internal processes.
We define Adjusted EBITDA (“Adjusted EBITDA”) as Net income (loss) plus Interest expense, Income tax expense (benefit), Depreciation and amortization expense, Restructuring and integration expenses, Loss on early extinguishment of debt, Stock-based compensation expense, Impairment charges, and other non-operating expenses, such as Net periodic pension cost (benefit), and certain unusual and non-recurring charges that might have been incurred. Adjusted EBITDA should not be considered as an alternative to Net income (loss) as a performance measure. We define Adjusted EBITDA Margin as Adjusted EBITDA divided by revenue. We define Adjusted Gross Profit (“Adjusted Gross Profit”) as Gross profit adjusted to exclude the impact of Depreciation and amortization expense and Stock-based compensation expense. We define Free Cash Flow as net cash provided by operating activities minus additions to fixed assets and capitalized software.
Non-GAAP financial information has limitations as an analytical tool and is presented for supplemental informational purposes only. Such information should not be considered a substitute for financial information presented in accordance with U.S. GAAP and may be different from similarly-titled non-GAAP measures used by other companies.
The following is a reconciliation of Adjusted EBITDA to its most directly comparable GAAP measure, Net income (loss):
Three Months Ended
December 31,
Years Ended
December 31,
(in thousands)
2025
2024
2025
2024
Reconciliation of Adjusted EBITDA
Net (loss) income
$
(9,660
)
$
7,883
$
307
$
(74,216
)
Interest expense
8,148
9,723
34,758
46,771
Depreciation and amortization expense
8,137
11,645
39,459
52,789
Stock-based compensation expense
5,698
6,465
25,250
24,118
Restructuring and integration expenses (1)
12,634
15,018
28,180
32,697
Income tax expense
5,348
1,578
16,736
8,218
Transaction costs (2)
—
3,439
—
5,145
Net periodic pension cost (benefit) (3)
6,606
(29,549
)
8,817
(24,806
)
Loss on early extinguishment of debt (4)
—
—
—
6,638
Impairment charges
—
—
—
83,094
Other (5)
1,969
3,178
(1,661
)
1,983
Adjusted EBITDA
$
38,880
$
29,380
$
151,846
$
162,431
(1)
For the years ended December 31, 2025 and 2024, expenses relate to periodic efforts to enhance efficiencies and reduce costs, and include severance benefits, costs associated with abandoned facilities, and system consolidation costs. For more information on our restructuring and integration expenses, please see our 2025 Annual Report on Form 10-K.
(2)
Expenses related to the Keap Acquisition.
(3)
Net periodic pension cost (benefit) is primarily from our non-contributory defined benefit pension plans that are currently frozen and incur no additional service costs.
(4)
In connection with the debt refinancing completed on May 1, 2024, the Company recorded a Loss on early extinguishment of debt related to the write-off of certain unamortized debt issuance costs on the Company's Prior Term Loan and Prior ABL Facility. See Note 10, Debt Obligations, to our consolidated financial statements included in Part I, Item 1 in our 2025 Annual Report on Form 10-K for more information.
(5)
Other primarily includes foreign exchange-related (income) expense.
The following tables set forth reconciliations of Adjusted Gross Profit and Adjusted Gross Margin, to their most directly comparable GAAP measures, Gross Profit and Gross Margin:
Three Months Ended December 31, 2025
(in thousands)
SaaS
Marketing Services
Total
Reconciliation of Adjusted Gross Profit
Gross Profit
$
81,736
$
48,601
$
130,337
Plus:
Depreciation and amortization expense
1,949
1,183
3,132
Stock-based compensation expense
90
47
137
Adjusted Gross Profit
$
83,775
$
49,831
$
133,606
Gross Margin
68.7
%
66.9
%
68.0
%
Adjusted Gross Margin
70.4
%
68.6
%
69.7
%
Three Months Ended December 31, 2024
(in thousands)
SaaS
Marketing Services
Total
Reconciliation of Adjusted Gross Profit
Gross Profit
$
76,231
$
46,796
$
123,027
Plus:
Depreciation and amortization expense
2,830
1,837
4,667
Stock-based compensation expense
108
47
155
Adjusted Gross Profit
$
79,169
$
48,680
$
127,849
Gross Margin
73.1
%
56.9
%
65.9
%
Adjusted Gross Margin
75.9
%
59.2
%
68.5
%
Year Ended December 31, 2025
(in thousands)
SaaS
Marketing Services
Total
Reconciliation of Adjusted Gross Profit
Gross Profit
$
325,824
$
206,886
$
532,710
Plus:
Depreciation and amortization expense
8,785
6,133
14,918
Stock-based compensation expense
352
251
603
Adjusted Gross Profit
$
334,961
$
213,270
$
548,231
Gross Margin
70.7
%
63.9
%
67.9
%
Adjusted Gross Margin
72.7
%
65.8
%
69.8
%
Year Ended December 31, 2024
(in thousands)
SaaS
Marketing Services
Total
Reconciliation of Adjusted Gross Profit
Gross Profit
$
238,222
$
299,015
$
537,237
Plus:
Depreciation and amortization expense
8,600
12,406
21,006
Stock-based compensation expense
336
327
663
Adjusted Gross Profit
$
247,158
$
311,748
$
558,906
Gross Margin
69.4
%
62.2
%
65.2
%
Adjusted Gross Margin
72.0
%
64.9
%
67.8
%
The following tables set forth reconciliations of Free Cash Flow to its most directly comparable GAAP measure, Net cash provided by operating activities:
Three Months Ended
December 31,
Years Ended
December 31,
(in thousands)
2025
2024
2025
2024
Reconciliation of Free Cash Flow
Net cash provided by operating activities
$
22,207
$
26,143
$
63,528
$
89,783
Additions to fixed assets and capitalized software
(9,899
)
(8,807
)
(32,390
)
(33,537
)
Free Cash Flow
$
12,308
$
17,336
$
31,138
$
56,246
Supplemental Financial Information
The following supplemental financial information provides Revenue, Net Income (Loss), Net Income (Loss) Margin, Adjusted EBITDA and Adjusted EBITDA Margin by our (i) SaaS business and (ii) Marketing Services business. Total SaaS Adjusted EBITDA and Adjusted EBITDA margin are non-GAAP financial measures. Total Marketing Services Adjusted EBITDA and Adjusted EBITDA margin are also non-GAAP financial measures. These non-GAAP financial measures are presented for supplemental informational purposes only and are not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP.
We believe that these non-GAAP financial measures provide useful information about our global SaaS and Marketing Services financial performance, enhance the overall understanding of our global SaaS and Marketing Services past financial performance and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We believe that these measures provide additional tools for investors to use in comparing our core financial performance over multiple periods.
Three Months Ended December 31, 2025
(in thousands)
SaaS
Marketing Services
Total
Revenue
$
118,990
$
72,629
$
191,619
Net Loss
(9,660
)
Net Loss Margin
(5.0
)%
Adjusted EBITDA
20,043
18,837
38,880
Adjusted EBITDA Margin
16.8
%
25.9
%
20.3
%
Three Months Ended December 31, 2024
(in thousands)
SaaS
Marketing Services
Total
Revenue
$
104,305
$
82,291
$
186,596
Net Income
7,883
Net Income Margin
4.2
%
Adjusted EBITDA
17,276
12,104
29,380
Adjusted EBITDA Margin
16.6
%
14.7
%
15.7
%
Year Ended December 31, 2025
(in thousands)
SaaS
Marketing Services
Total
Revenue
$
461,027
$
323,988
$
785,015
Net Income
307
Net Income Margin
—
%
Adjusted EBITDA
73,842
78,004
151,846
Adjusted EBITDA Margin
16.0
%
24.1
%
19.3
%
Year Ended December 31, 2024
(in thousands)
SaaS
Marketing Services
Total
Revenue
$
343,476
$
480,680
$
824,156
Net Loss
(74,216
)
Net Loss Margin
(9.0
)%
Adjusted EBITDA
41,190
121,241
162,431
Adjusted EBITDA Margin
12.0
%
25.2
%
19.7
%
Forward-Looking Statements
Certain statements contained herein are not historical facts, constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 and involve a number of risks and uncertainties. Statements that include the words “may”, “will”, “could”, “should”, “would”, “believe”, “anticipate”, “forecast”, “estimate”, “expect”, “preliminary”, “intend”, “plan”, “target”, “project”, “outlook”, “future”, “forward”, “guidance” and similar statements of a future or forward-looking nature identify forward-looking statements. These statements are not guarantees of future performance. These forward-looking statements are based on our current expectations and beliefs concerning future developments and their potential effect on us. While management believes that these forward-looking statements are reasonable as and when made, there can be no assurance that future developments affecting us will be those that we anticipate. Accordingly, there are or will be important factors that could cause our actual results to differ materially from those indicated in these statements. We believe that these factors include, but are not limited to, the risks related to the following: significant competition for our Marketing Services solutions and SaaS offerings, including from companies that use components of our SaaS offerings provided by third parties; our ability to maintain profitability; our ability to manage our growth effectively; our ability to transition our Marketing Services clients to our Thryv platform, maintain transitioned clients on that platform and sell them additional or upgraded products; sell our platform into new markets or further penetrate existing markets; our ability to maintain our strategic relationships with third-party service providers; internet search engines and portals potentially terminating or materially altering their agreements with us; our ability to keep pace with rapid technological changes and evolving industry standards; our SMBs clients potentially opting not to renew their agreements with us or renewing at lower spend; potential system interruptions or failures, including cybersecurity breaches, identity theft, data loss, unauthorized access to data or other disruptions that could compromise our information; our potential failure to identify suitable acquisition candidates and consummate such acquisitions; our ability to complete acquisitions and the successful integration of such acquisitions, including our October 2024 acquisition of Keap, and any failure of an acquired business to achieve its plans and objectives or realize any expected benefit from any such acquisition; the potential loss of one or more key employees or our inability to attract and to retain highly skilled employees; our ability to maintain the compatibility of our Thryv platform with third-party applications; our ability to successfully expand our operations and current offerings into new markets, including internationally, or further penetrate existing markets; our potential failure to provide new or enhanced functionality and features; our potential failure to comply with applicable privacy, security and data laws, regulations and standards; potential changes in regulations governing privacy concerns and laws or other domestic or foreign data protection regulations; our potential failure to meet service level commitments under our client contracts; our potential failure to offer high-quality or technical support services; our Thryv platform and add-ons potentially failing to perform properly; our use of artificial intelligence in our business, and challenges with properly managing its use, could result in reputational harm, competitive harm, and legal liability; the potential impact of future labor negotiations; our ability to protect our intellectual property rights, proprietary technology, information, processes, and know-how; rising inflation and our ability to control costs, including operating expenses; general macro-economic conditions, including a recession or an economic slowdown in the U.S. or internationally; adverse tax laws, regulations or audit outcomes or potential changes to existing tax laws or regulations; costs, liabilities and reputational harm resulting from regulatory investigations, including the subpoena from the Division of Enforcement of the Securities and Exchange Commission (the “SEC”); volatility and weakness in bank and capital markets; and costs, obligations and liabilities incurred as a result of and in connection with being a public company as well as the risks and uncertainties set forth in the Company's most recent Annual Report on Form 10-K filed with the SEC. All subsequent written and oral forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by such cautionary statements.
If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. For these reasons, we caution you against relying on forward-looking statements. All forward-looking statements included in this press release are expressly qualified in their entirety by the foregoing cautionary statements. These forward-looking statements speak only as of the date hereof and, other than as required by law, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
About Thryv
Thryv (NASDAQ: THRY) is an AI-enabled global marketing platform that helps small businesses (SMBs) get found online faster, win more customers, and drive repeat business. Thryv software offers SMBs AI-driven lead insights, automated customer follow‑up and payment processing, an AI-enabled CRM and a suite of additional solutions. Thryv is making growth‑focused AI tools accessible to the plumber, salon owner, contractor, lawyer, accountant and more. Over 200K+ businesses globally use Thryv to market, sell, and grow. For more information, visit www.thryv.com.