Agora, Inc. Reports Second Quarter 2026 Financial Results
SANTA CLARA, Calif., Aug. 13, 2026 (GLOBE NEWSWIRE) -- Agora, Inc. (NASDAQ: API) (the “Company”), a pioneer and leader in conversational AI and real-time engagement technology, today announced its unaudited financial results for the second quarter ended June 30, 2026.
“We are pleased to report another quarter of accelerating growth, driven by strength across both our real-time engagement and conversational AI businesses, and our seventh consecutive quarter of GAAP profitability,” said Tony Zhao, Founder, Chairman, and CEO of Agora, Inc. “Our voice AI agents are now deployed across an expanding set of use cases—including market surveying, buyer interest capture, and customer service—and we are beginning to see them match or even surpass human performance in an increasing number of tasks. We believe continued improvements in our AI agent solutions will unlock new demand and accelerate the industry shift toward AI-led call center workflows. Looking ahead, we will continue investing in our real-time infrastructure and developer ecosystem for both human-to-human and human-to-AI interactions, while maintaining strong financial discipline.”
Second Quarter 2026 Highlights
Second Quarter 2026 Financial Results
Revenues
Total revenues were $40.4 million in the second quarter of 2026, an increase of 18.0% from $34.3 million in the same period last year, primarily due to the continued expansion of our real-time engagement service in sectors such as live shopping and financial service.
Cost of Revenues
Cost of revenues was $14.7 million in the second quarter of 2026, an increase of 28.9% from $11.4 million in the same period last year, primarily due to increases in bandwidth and server costs and costs related to conversational AI products.
Gross Profit and Gross Margin
Gross profit was $25.7 million in the second quarter of 2026, an increase of 12.5% from $22.9 million in the same period last year. Gross margin was 63.7% in the second quarter of 2026, compared to 66.8% in the same period last year, mainly due to product mix changes, including conversational AI products remaining at a sub-scale stage.
Operating Expenses
Operating expenses were $27.3 million in the second quarter of 2026, an increase of 2.8% from $26.5 million in the same period last year.
Loss from Operations
Loss from operations was $1.0 million in the second quarter of 2026, compared to $3.1 million in the same period last year.
Interest Income
Interest income was $3.4 million in the second quarter of 2026, compared to $3.7 million in the same period last year, primarily due to the decrease in the average principal amount.
Investment (Loss) Income
Investment loss was $0.4 million in the second quarter of 2026, compared to investment income of $0.8 million in the same period last year, primarily due to fair value changes in equity investments.
Net Income per American Depositary Share Attributable to Ordinary Shareholders
Basic and diluted net income per American Depositary Share (“ADS”) attributable to ordinary shareholders were $0.03 and $0.02, respectively, in the second quarter of 2026, compared to $0.02 and $0.01, respectively, in the same period last year. 1
Share Repurchase Program
During the three months ended June 30, 2026, the Company repurchased approximately 3.8 million of its Class A ordinary shares (equivalent to approximately 1.0 million ADSs) for approximately US$3.7 million.
As of June 30, 2026, the Company had repurchased approximately 178.5 million of its Class A ordinary shares (equivalent to approximately 44.6 million ADSs) for approximately US$159.9 million under the current share repurchase program.
As of June 30, 2026, the Company had 335.1 million ordinary shares (equivalent to approximately 83.8 million ADSs) outstanding, compared to 449.8 million ordinary shares (equivalent to approximately 112.4 million ADSs) as of the inception of the program.
The current share repurchase program will expire at the end of February 2027.
Financial Outlook
Based on currently available information, the Company expects total revenues for the third quarter of 2026 to be between $41 million and $42 million, representing year-over-year growth of 15.8% to 18.6%. This outlook reflects the Company's current and preliminary views on the market and operational conditions, which are subject to change.
Earnings Call
The Company will host a conference call to discuss the financial results at 6 p.m. Pacific Time / 9 p.m. Eastern Time on August 13, 2026. Details for the conference call are as follows:
Event title: Agora, Inc. 2Q 2026 Financial Results
The call will be available at https://edge.media-server.com/mmc/p/vbsrxuhv
Investors who want to hear the call should log on at least 15 minutes prior to the broadcast. Participants may register for the call with the link below.
https://register-conf.media-server.com/register/BI5f0cd7b35b2145edaa88a91c662e14aa
Please visit the Company's investor relations website at https://investor.agora.io on August 13, 2026 to view the earnings release and accompanying slides prior to the conference call.
Operating Metrics
The Company also uses other operating metrics included in this press release and defined below to assess the performance of its business.
Active Customers
An active customer at the end of any period is defined as an organization or individual developer from which the Company generated more than $100 of revenue during the preceding 12 months, excluding customers from Easemob. Customers are counted based on unique customer account identifiers. Generally, one software application uses the same customer account identifier throughout its life cycle while one account may be used for multiple applications.
Dollar-Based Net Retention Rate
Dollar-Based Net Retention Rate is calculated by comparing the quarterly revenue from paying customers, excluding revenue from certain end-of-sale products, in the quarter four quarters prior to the most recent quarter to the quarterly revenue from the same set of customers in the most recent quarter. The Company believes Dollar-Based Net Retention Rate facilitates operating performance comparisons on a period-to-period basis.
Safe Harbor Statements
This press release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical or current fact included in this press release are forward-looking statements, including but not limited to statements regarding the Company's financial outlook, beliefs, and expectations. Forward-looking statements include statements containing words such as “expect,” “anticipate,” “believe,” “project,” “will,” and similar expressions intended to identify forward-looking statements. Among other things, the Financial Outlook in this announcement contains forward-looking statements. These forward-looking statements are based on the Company's current expectations and involve risks and uncertainties. The Company's actual results and the timing of events could differ materially from those anticipated in such forward-looking statements as a result of these risks and uncertainties, which include, without limitation, risks related to the growth of the RTE-PaaS market; the Company's ability to manage its growth and expand its operations; the Company's ability to attract new developers and convert them into customers; the Company's ability to retain existing customers and expand their usage of its platform and products; the Company's ability to drive popularity of existing use cases and enable new use cases, including through quality enhancements and introduction of new products, features, and functionalities; the Company's fluctuating operating results; competition; the effect of broader technological and market trends on the Company's business and prospects; general economic conditions and their impact on customer and end-user demand; and other risks and uncertainties included elsewhere in the Company's filings with the Securities and Exchange Commission (“SEC”), including, without limitation, the Company's annual report on Form 20-F for the year ended December 31, 2025 and other filings with the SEC. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this press release. All forward-looking statements are qualified in their entirety by this cautionary statement, and the Company undertakes no obligation to revise or update any forward-looking statements to reflect events or circumstances after the date hereof.
About Agora, Inc.
Agora, Inc. is the holding company of two independent divisions, under the Agora brand and the Shengwang brand, respectively.
Headquartered in Santa Clara, California, Agora is a pioneer and global leader in conversational AI and Real-Time Engagement Platform-as-a-Service (PaaS), providing developers with simple, flexible, and powerful application programming interfaces, or APIs, to embed real-time conversational AI, video, voice, chat, and interactive streaming into their applications.
Headquartered in Shanghai, China, Shengwang is a pioneer and leading conversational AI and Real-Time Engagement PaaS provider in the China market.
For more information on Agora, please visit: www.agora.io
For more information on Shengwang, please visit: www.shengwang.cn
Agora, Inc.
Consolidated Balance Sheets
(Unaudited, in US$ thousands)
Agora, Inc.
Consolidated Statements of Comprehensive Income
(Unaudited, in US$ thousands, except share and per share data)
Agora, Inc.
Consolidated Statements of Cash Flows
(Unaudited, in US$ thousands)
___________________
1 One ADS represents four Class A ordinary shares.