With Winter Heating Season Nearing, PSEG Long Island Hosts Community Events to Help Customers Struggling with Bills

Support programs and deferred payment plans are available to eligible customers

UNIONDALE, N.Y., Oct. 27, 2025 /PRNewswire/ -- As winter heating season approaches, PSEG Long Island is holding three community events to help customers apply for state and federal programs that exist to help those struggling with utility bills. There are also many ways they can lower their bills by using energy wisely.

PSEG Long Island's three events are designed to help connect customers with financial assistance from various resources. Community organizations, service providers and other groups will be present, many offering free items including LED light bulbs. They are scheduled as follows:

Monday, Nov. 3

Stop & Shop Parking Lot

999 Montauk Hwy, Shirley

1 - 5:30 PM

The first 200 attendees will receive fresh produce from Long Island Cares

Thursday, Nov. 6

UBS Arena Parking Lot

2400 Hempstead Turnpike, Elmont

1 - 5:30 PM

The first 200 attendees will receive fresh produce from Long Island Cares

Thursday, Nov. 13

Key Food Parking Lot

20-20 New Haven Blvd Far Rockaway, NY

1 - 5:30 PM

"While PSEG Long Island is not a provider of natural gas or heating oil, we know this fall has been a time of economic uncertainty for a lot of people, and we want all our customers to be able to keep their homes warm this winter," said Brigitte Wynn, PSEG Long Island's director of Revenue Operations. "We offer resources, tips and a variety of energy efficiency programs. There are also state programs that can help with heating costs. And if you are struggling to pay bills, we encourage you to please reach out to us to enroll in a deferred payment agreement and learn about available financial assistance programs. We're here to help."

Assistance available to those struggling with bills

PSEG Long Island wants to work with any customer struggling to pay their bills and help them find a solution. The company encourages anyone with a past-due account balance to visit psegliny.com/assistance, access assistance resources through the PSEG Long Island mobile app, or call 1-800-490-0025 so a representative can help them develop a deferred payment agreement tailored to the needs of their household.

PSEG Long Island also offers its Residential Energy Affordability Partnership Program, a free program for income-eligible customers. A REAP technician will visit, conduct a free home energy survey and may install energy-saving measures. To learn more, visit psegliny.com/REAP.

Additionally, PSEG Long Island wants to help customers unable to attend its community events be aware of the financial assistance programs offered by New York State:

Customers who applied for and received HEAP last year are eligible for PSEG Long Island's Household Assistance Program. If they submit a copy of their last HEAP benefit as proof, the Household Assistance Program can provide a discount of up to $78 per month for the next 18 months, offsetting some other state and federal benefits that might be delayed. Customers can apply for the Household Assistance Program online here. Customers who do not or cannot receive one of these state and federal benefits can apply for the Household Assistance Program in other ways. More information is available at psegliny.com/assistance. Customers can also call PSEG Long Island's Consumer Advocacy Line at 631-755-3407 or email Consumeradvocacyli@psegliny.com.

How all customers can lower their bills

More money-saving ideas and rebate information are available at psegliny.com/saveenergyandmoney/energystarrebates.

PSEG Long Island

PSEG Long Island operates the Long Island Power Authority's transmission and distribution system under a long-term contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE: PEG), a publicly traded diversified energy company.

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Contact: Media Relations Pager

516.229.7248

mediarelationsLI@psegliny.com

SOURCE PSEG Long Island