Form 8-K

8-K — EGAIN Corp

Accession: 0001066194-26-000014

Filed: 2026-09-03

Period: 2026-09-03

CIK: 0001066194

SIC: 7372 (SERVICES-PREPACKAGED SOFTWARE)

Item: Results of Operations and Financial Condition

Item: Financial Statements and Exhibits

Documents

8-K — egan-20260903x8k.htm (Primary)

EX-99.1 (egan-20260903xex99d1.htm)

XML — IDEA: XBRL DOCUMENT (R1.htm)

8-K

8-K (Primary)

Filename: egan-20260903x8k.htm · Sequence: 1

eGain Corporation_September 3, 2026

0001066194false00010661942026-09-032026-09-03

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report: September 3, 2026

(Date of earliest event reported)

eGain Corporation

(Exact name of registrant as specified in its charter)

Delaware

001-35314

77-0466366

(State or other jurisdiction

(Commission

(I.R.S. Employer

of incorporation)

File Number)

Identification No.)

1252 Borregas Avenue, Sunnyvale, California 94089

(Address of principal executive offices, including zip code)

(408) 636-4500

(Registrant’s telephone number, including area code)

(Former Name or Former Address, if Changed Since Last Report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

☐ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol(s)

Name of exchange on which registered

Common Stock, par value $0.001 per share

EGAN

The Nasdaq Stock Market LLC

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter). Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Item 2.02Results of Operations and Financial Condition.

The following information in this Item 2.02, including Exhibit 99.1, is being furnished and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section, or incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.

On September 3, 2026, eGain Corporation (“eGain”) issued a press release announcing results for its fiscal quarter and fiscal year ended June 30, 2026. The press release contains forward-looking statements regarding eGain and includes cautionary statements identifying important factors that may cause actual results to differ materially from those anticipated. A copy of the press release is furnished herewith as Exhibit 99.1.

Item 9.01 Financial Statements and Exhibits.

(d) Exhibits.

EXHIBIT NO.

DESCRIPTION

99.1

Press release, dated September 3, 2026.

104

Cover Page Interactive Data File (embedded within the Inline XBRL document).

SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

Date: September 3, 2026

eGain Corporation

By:

/s/ Eric N. Smit

Eric N. Smit

Chief Financial Officer

(Duly Authorized Officer and

Principal Financial and Accounting Officer)

EX-99.1

Filename: egan-20260903xex99d1.htm · Sequence: 2

Exhibit 99.1

eGain Reports Fiscal 2026 Results: Total Revenue Up 3%, AI Customer Revenue Up 20%, Company Named a Leader in Gartner's First Customer Service Knowledge Management MQ

Sunnyvale, CA (September 3, 2026) – eGain (Nasdaq: EGAN), a leading provider of AI-powered knowledge management and customer experience automation solutions, today announced financial results for its fiscal 2026 fourth quarter and full fiscal year ended June 30, 2026.

“Fiscal 2026 was a pivotal year for eGain. AI Knowledge is emerging as a distinct operating layer in the enterprise – the infrastructure that makes every other AI initiative, from agents to copilots to automation, trustworthy and accurate – rather than another point application in another silo. Gartner’s decision to create a dedicated Magic Quadrant for Customer Service Knowledge Management Systems, and to name eGain a Leader in its inaugural edition, validates both the category and the position we’ve spent years building toward,” said Ashu Roy, eGain’s CEO.

“This validation is showing up in the numbers. Total revenue grew 3% for the year, a rate that reflects two trends in our business. First, our investment in AI Knowledge drove 20% year-over-year growth in AI customer revenue. Second, the managed decline in our profitable legacy business.”

“As we enter fiscal 2027, we’re all in on the AI Knowledge opportunity. We believe the market is still early in recognizing how foundational trusted knowledge infrastructure will be to enterprise AI, and we intend to lead it.”

Fiscal 2026 Fourth Quarter Financial Highlights

● Total revenue was $22.2 million, compared to $23.2 million in Q4 fiscal 2025.

● AI customer revenue grew 11% year over year.

● GAAP gross margin was 72%, compared to 73% in Q4 fiscal 2025.

● Non-GAAP gross margin was 72%, compared to 73% in Q4 fiscal 2025.

● GAAP net income was $1.3 million, or $0.05 per share on a basic and diluted basis, compared to GAAP net income of $30.9 million, or $1.13 per share on a basic basis and $1.11 per share on a diluted basis, in Q4 fiscal 2025, which includes the impact of a tax benefit of approximately $29.0 million from the release of a majority of the company’s valuation allowance in Q4 fiscal 2025.

● Non-GAAP net income was $2.1 million, or $0.08 per share on a basic and diluted basis, compared to non-GAAP net income of $2.4 million, or $0.09 per share on a basic and diluted basis, in Q4 fiscal 2025.

● Adjusted EBITDA was $2.2 million, representing a 10% margin, compared to $4.5 million, or a 19% margin, in Q4 fiscal 2025.

● Total cash and cash equivalents were $73.3 million as of June 30, 2026, compared to $62.9 million as of June 30, 2025.

Fiscal 2026 Full Year Financial Highlights

● Total revenue was $91.1 million, compared to $88.4 million in the same period last year.

● AI customer revenue grew 20% year over year.

● AI customer annual recurring revenue (ARR) grew 13% year over year and represented 72% of total SaaS ARR as of June 30, 2026.

● GAAP gross margin was 73%, compared to 70% in the same period last year.

● Non-GAAP gross margin was 74%, compared to 71% in the same period last year.

● GAAP net income was $8.9 million, or $0.33 per share on a basic basis and $0.32 per share on a diluted basis, compared to GAAP net income of $32.3 million, or $1.15 per share on a basic and $1.13 per share on a diluted basis, in the same period last year. This includes the impact of a tax benefit of approximately $29.0 million from the release of a majority of the company’s valuation allowance in fiscal 2025.

● Non-GAAP net income was $13.0 million, or $0.48 per share on a basic basis and $0.47 per share on a diluted basis, compared to non-GAAP net income of $5.7 million, or $0.20 per share on a basic and diluted basis, in the same period last year.

● Adjusted EBITDA was $13.6 million, representing a 15% margin, compared to $8.6 million, or a 10% margin, in the same period last year.

● Cash provided by operating activities was $21.2 million, or an operating cash flow margin of 23%.

● Total shares repurchased were approximately 1,607,000 at an average price of $7.16 per share, totaling $11.5 million.

Fiscal 2027 First Quarter and Fiscal 2027 Financial Guidance

For the first quarter of fiscal 2027 ending September 30, 2026, eGain expects:

● Total revenue between $20.9 million and $21.4 million.

● AI customer revenue between $13.7 million and $14.0 million.

● GAAP net income of $500,000 to $1.1 million, or between $0.02 and $0.04 per share.

o Includes stock-based compensation expense of approximately $900,000.

● Non-GAAP net income between $1.4 million and $2.0 million, or between $0.05 and $0.08 per share.

● Adjusted EBITDA between $1.4 million and $1.9 million, or a margin between 7% and 9%.

For the fiscal 2027 full year ending June 30, 2027, eGain expects:

● Total revenue between $84.5 million and $86.0 million.

● AI customer revenue between $59.5 million and $60.5 million.

● GAAP net loss between $2.0 million and $3.0 million, or between $0.08 and $0.11 per share.

o Includes stock-based compensation expense of approximately $4.0 million.

● Non-GAAP net income between $1.0 million and $2.0 million, or between $0.04 and $0.07 per share.

● Adjusted EBITDA between $650,000 and $1.4 million, or a margin of 1% to 2%.

Guidance Assumption:

● Weighted average shares outstanding are expected to be approximately 26.6 million for the first quarter of fiscal 2027 and 26.8 million for the full fiscal year 2027.

Key Business Metrics:

We utilize the key metrics set forth below to help us evaluate our business and growth, identify trends, formulate financial projections and make strategic decisions.

Total SaaS ARR is defined as the recurring revenue from SaaS subscriptions, normalized over a period of one year.

AI customer ARR is defined as Total SaaS ARR from customers who actively utilize one or more of our AI offerings. This amount includes all offerings associated with a customer and not solely the AI offerings.

AI customer revenue is defined as the total revenue generated from customers who actively utilize one or more of our AI offerings, inclusive of their SaaS and Professional Services revenue. This amount includes all offerings associated with a customer and not solely the AI offerings.

Non-GAAP Financial Measures

This press release includes certain non-GAAP financial measures as supplemental information relating to eGain’s operating results, including adjusted EBITDA and non-GAAP net income. Adjusted EBITDA is defined as net income, adjusted for the impact of depreciation and amortization, issuance of common stock warrant for services, stock-based compensation expense, interest income, net, provision for income taxes, benefit from income tax where applicable, other income (expense), net and severance and related charges. Non-GAAP net income measure is adjusted for benefit from income taxes related to the release of valuation allowance, issuance of common stock warrant for services, and stock-based compensation expense. eGain’s management has analyzed the effect of these non-GAAP adjustments on our provision for income taxes and believes the change in our provision for income taxes would not be substantial. Non-GAAP results are presented for supplemental informational purposes only and should not be considered a substitute for financial information presented in accordance with generally accepted accounting principles, or GAAP, and may be different from non-GAAP measures used by other companies. eGain’s management uses these non-GAAP measures to compare our performance to that of prior periods for trend analysis and for budgeting and planning purposes. eGain believes that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing our financial measures with other software companies, many of which present similar non-GAAP financial measures to investors, and that it allows for greater transparency with respect to key metrics used by management in our financial and operational decision-making. Reconciliation tables of the most comparable GAAP financial measures to the non-GAAP financial measures used in this press release are included with the financial tables at the end of this release. eGain urges investors to review the reconciliation and not to rely on any single financial measure to evaluate our business. In addition, this press release includes eGain’s non-GAAP net income and adjusted EBITDA guidance for future periods, non-GAAP measures used to describe eGain’s expected performance. We have not presented a reconciliation of eGain’s non-GAAP net income or adjusted EBITDA to future net income, the most comparable GAAP financial measure, because the reconciliation could not be prepared without unreasonable effort. The information necessary to prepare the reconciliation is not available on a forward-looking basis and cannot be accurately predicted. The unavailable information could have a significant impact on the calculation of the comparable GAAP financial measure.

Conference Call Information

eGain will discuss its fiscal 2026 fourth quarter and full year financial results today via a teleconference at 2:00 p.m. Pacific Time. To access the live call, dial 844-481-2704 (U.S. toll free) or +1 412-317-0660 (International) and ask to join the eGain earnings call. A live and archived webcast of the call will also be accessible on the “Investors” section of eGain’s website at www.egain.com. In addition, a phone replay of the conference call will be available starting two hours after the call and will remain available for one week. To access the phone replay, dial 855-669-9658 (U.S. toll free) or +1 412-317-0088 (International). The replay access code is 1145039.

About eGain

eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions. With over 25 years of experience in knowledge management, eGain helps enterprises unify siloed content, automate trusted knowledge workflows, and deliver measurable AI-ROI through proven frameworks and methods. Global 2000 companies across industries rely on eGain to transform customer service, improve employee productivity, reduce costs, and accelerate AI adoption. Visit www.egain.com for more information.

Gartner Disclaimer

Gartner, Magic Quadrant for Customer Service Knowledge Management Systems, Pri Rathnayake, Jennifer MacIntosh, Patrick Quinlan, Drew Kraus, 16 July 2026.

Cautionary Note Regarding Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995, including without limitation: our financial guidance for the first quarter of fiscal 2027 and fiscal 2027 full year ending June 30, 2027; our beliefs regarding the validity of our business strategy; our investment in AI customer business; the expected profitability and cash-generating capacity of our legacy business; demand for our products and market opportunity; and our market position. The achievement or success of the matters covered by such forward-looking statements, including future financial guidance, involves risks, uncertainties, and assumptions, many of which involve factors or circumstances that are beyond our control. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, our actual results could differ materially from the results expressed or implied by the forward-looking statements we make, including our ability to achieve our targets for the

first quarter of fiscal 2027 and fiscal 2027 full year ending June 30, 2027. The risks and uncertainties referred to above include, but are not limited to: risks to our business, operating results, and financial condition; the pace of technological advancements in generative AI and the adaptability of our services to incorporate these advancements; market demand for AI-enabled solutions; risks associated with new product releases and new services and product features; risks that customer demand may fluctuate or decrease; risks that we are unable to collect unbilled contractual commitments; risks that our lengthy sales cycles may negatively affect our operating results; currency risks; our ability to capitalize on customer engagement; risks related to our reliance on a relatively small number of customers for a substantial portion of our revenue; our ability to compete successfully and manage growth; our ability to develop and expand strategic and third-party distribution channels; risks related to our international operations; our ability to continue to innovate; our strategy of making investments in sales to drive growth; general political or destabilizing events, including war, intensified international hostilities, conflict or acts of terrorism; the effect of legislative initiatives or proposals, statutory changes, governmental or other applicable regulations and/or changes in industry requirements, including those addressing data privacy, cyber-security and cross-border data transfers; and other risks detailed from time to time in eGain’s public filings, including eGain’s quarterly report on Form 10-Q for the fiscal quarter ended March 31, 2026 and subsequent reports filed with the Securities and Exchange Commission, which are available on the Securities and Exchange Commission’s website at www.sec.gov. These forward-looking statements are based on current expectations and speak only as of the date hereof. We assume no obligation and do not intend to update these forward-looking statements, except as required by law.

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corporation in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

Investor Relations

Todd Kehrli or Jim Byers

PondelWilkinson, Inc.

tkehrli@pondel.com

jbyers@pondel.com

eGain Corporation

Condensed Consolidated Balance Sheets

(in thousands, except par value data)

(unaudited)

June 30,

2026

2025

ASSETS

Current assets:

Cash and cash equivalents

73,336

62,909

Restricted cash

Accounts receivable, less provision for credit losses of $28 and $7 as of June 30, 2026 and 2025, respectively

24,391

32,775

Costs capitalized to obtain revenue contracts, net

776

1,148

Prepaid expenses

2,811

2,841

Other current assets

669

886

Total current assets

101,991

100,567

Property and equipment, net

872

670

Operating lease right-of-use assets

2,516

3,530

Costs capitalized to obtain revenue contracts, net of current portion

1,200

1,460

Goodwill

13,186

Other assets, net

28,230

28,592

Total assets

147,995

148,005

LIABILITIES AND STOCKHOLDERS’ EQUITY

Current liabilities:

Accounts payable

2,486

2,596

Accrued compensation

4,610

6,749

Accrued liabilities

4,267

2,821

Operating lease liabilities

1,246

1,220

Deferred revenue

46,478

48,765

Total current liabilities

59,087

62,151

Deferred revenue, net of current portion

2,062

1,766

Operating lease liabilities, net of current portion

1,532

2,449

Other long-term liabilities

1,101

908

Total liabilities

63,782

67,274

Stockholders’ equity:

Common stock, $0.001 par value per share – authorized: 60,000 shares; issued: 33,933 and 33,237 shares; outstanding: 26,172 and 27,083 shares as of June 30, 2026 and 2025, respectively.

Additional paid-in capital

418,710

411,253

Treasury stock, at cost: 7,761 and 6,154 common shares as of June 30, 2026 and 2025, respectively.

(50,322)

(38,812)

Accumulated other comprehensive loss

(1,678)

(336)

Accumulated deficit

(282,531)

(291,407)

Total stockholders’ equity

84,213

80,731

Total liabilities and stockholders’ equity

147,995

148,005

eGain Corporation

Condensed Consolidated Statements of Operations

(in thousands, except per share data)

(unaudited)

Three Months Ended

Year Ended

June 30,

2026

2025

2026

2025

Revenue:

SaaS

20,670

21,691

85,286

81,921

Professional services

1,480

1,543

5,850

6,510

Total revenue

22,150

23,234

91,136

88,431

Cost of revenue:

Cost of SaaS

4,591

4,233

17,732

17,975

Cost of professional services

1,698

2,121

6,554

8,448

Total cost of revenue

6,289

6,354

24,286

26,423

Gross profit

15,861

16,880

66,850

62,008

Operating expenses:

Research and development

7,291

6,961

29,449

29,604

Sales and marketing

5,629

4,641

19,476

19,356

General and administrative

1,863

2,031

9,960

8,615

Total operating expenses

14,783

13,633

58,885

57,575

Income from operations

1,078

3,247

7,965

4,433

Interest income, net

561

440

2,250

2,469

Other income (expense), net

(18)

(390)

581

(1,265)

Income before income tax (provision) benefit

1,621

3,297

10,796

5,637

Income tax (provision) benefit

(317)

27,568

(1,920)

26,617

Net income

1,304

30,865

8,876

32,254

Per share information:

Earnings per share:

Basic

0.05

1.13

0.33

1.15

Diluted

0.05

1.11

0.32

1.13

Weighted-average shares used in computation:

Basic

27,069

27,324

27,158

28,161

Diluted

27,496

27,750

27,861

28,650

Summary of stock-based compensation included in the costs and expenses above:

Cost of revenue

151

186

528

865

Research and development

421

117

1,333

640

Sales and marketing

178

560

352

General and administrative

118

381

592

Total stock-based compensation

845

496

2,802

2,449

eGain Corporation

GAAP to Non-GAAP Reconciliation Table

(in thousands, except per share data)

(unaudited)

Three Months Ended

Year Ended

June 30,

2026

2025

2026

2025

Income from operations

1,078

3,247

7,965

4,433

Add:

Issuance of common stock warrant for services

—

1,350

—

Stock-based compensation

845

496

2,802

2,449

Non-GAAP income from operations

1,923

3,743

12,117

6,882

Three Months Ended

Year Ended

June 30,

2026

2025

2026

2025

Net income

1,304

30,865

8,876

32,254

Add:

Depreciation and amortization

103

388

340

Issuance of common stock warrant for services

—

1,350

—

Stock-based compensation expense

845

496

2,802

2,449

Interest income, net

(561)

(440)

(2,250)

(2,469)

Provision for income taxes

317

1,396

1,920

2,347

Benefit from income taxes related to the release of valuation allowance

—

(28,964)

—

(28,964)

Other income (expense), net

390

(581)

1,265

Severance and related charges

143

648

1,118

1,407

Adjusted EBITDA

2,169

4,468

13,623

8,629

Three Months Ended

Year Ended

June 30,

2026

2025

2026

2025

Net income

1,304

30,865

8,876

32,254

Add:

Benefit from income taxes related to the release of valuation allowance

—

(28,964)

—

(28,964)

Issuance of common stock warrant for services

—

1,350

—

Stock-based compensation

845

496

2,802

2,449

Non-GAAP net income

2,149

2,397

13,028

5,739

Per share information:

Non-GAAP earnings per share:

Basic

0.08

0.09

0.48

0.20

Diluted

0.08

0.09

0.47

0.20

Weighted-average shares used in computation:

Basic

27,069

27,324

27,158

28,161

Diluted

27,496

27,750

27,861

28,650

eGain Corporation

Other GAAP to Non-GAAP Supplemental Financial Information

(in thousands)

(unaudited)

Three Months Ended

June 30,

Growth Rates

Constant Currency Growth Rates [1]

2026

2025

Revenue:

GAAP SaaS

20,670

21,691

(5%)

GAAP professional services

1,480

1,543

(4%)

Total GAAP revenue

22,150

23,234

(5%)

Cost of Revenue:

GAAP SaaS

4,591

4,233

Non-GAAP SaaS

4,591

4,233

GAAP professional services

1,698

2,121

Add back:

Stock-based compensation

(151)

(186)

Non-GAAP professional services

1,547

1,935

GAAP total cost of revenue

6,289

6,354

Add back:

Stock-based compensation

(151)

(186)

Non-GAAP total cost of revenue

6,138

6,168

(0%)

Gross Profit:

Non-GAAP SaaS

16,079

17,458

Non-GAAP professional services

(67)

(392)

Non-GAAP gross profit

16,012

17,066

(6%)

(7%)

Operating expenses:

GAAP research and development

7,291

6,961

Add back:

Stock-based compensation expense

(421)

(117)

Non-GAAP research and development

6,870

6,844

GAAP sales and marketing

5,629

4,641

Add back:

Stock-based compensation expense

(178)

(75)

Non-GAAP sales and marketing

5,451

4,566

19%

20%

GAAP general and administrative

1,863

2,031

Add back:

Stock-based compensation expense

(95)

(118)

Non-GAAP general and administrative

1,768

1,913

(8%)

(7%)

GAAP operating expenses

14,783

13,633

Add back:

Stock-based compensation expense

(694)

(310)

Non-GAAP operating expenses

14,089

13,323

[1] Constant currency growth rates presented are derived from converting the current period results for entities reporting in currencies other than U.S. Dollars into U.S. Dollars at the exchange rates in effect during the prior period presented rather than the actual exchange rates in effect during the current period.

eGain Corporation

Other GAAP to Non-GAAP Supplemental Financial Information

(in thousands)

(unaudited)

Year Ended

June 30,

Growth Rates

Constant Currency Growth Rates [1]

2026

2025

Revenue:

GAAP SaaS

85,286

81,921

GAAP professional services

5,850

6,510

(10%)

(11%)

Total GAAP revenue

91,136

88,431

Cost of Revenue:

GAAP SaaS

17,732

17,975

Non-GAAP SaaS

17,732

17,975

GAAP professional services

6,554

8,448

Add back:

Stock-based compensation

(528)

(865)

Non-GAAP professional services

6,026

7,583

GAAP total cost of revenue

24,286

26,423

Add back:

Stock-based compensation

(528)

(865)

Non-GAAP total cost of revenue

23,758

25,558

(7%)

Gross Profit:

Non-GAAP SaaS

67,554

63,946

Non-GAAP professional services

(176)

(1,073)

Non-GAAP gross profit

67,378

62,873

Operating expenses:

GAAP research and development

29,449

29,604

Add back:

Stock-based compensation expense

(1,333)

(640)

Non-GAAP research and development

28,116

28,964

(3%)

GAAP sales and marketing

19,476

19,356

Add back:

Stock-based compensation expense

(560)

(352)

Non-GAAP sales and marketing

18,916

19,004

(0%)

(1%)

GAAP general and administrative

9,960

8,615

Add back:

Issuance of common stock warrant for services

(1,350)

—

Stock-based compensation expense

(381)

(592)

Non-GAAP general and administrative

8,229

8,023

GAAP operating expenses

58,885

57,575

Add back:

Issuance of common stock warrant for services

(1,350)

—

Stock-based compensation expense

(2,274)

(1,584)

Non-GAAP operating expenses

55,261

55,991

(1%)

XML — IDEA: XBRL DOCUMENT

XML

Filename: R1.htm · Sequence: 7

v3.26.1

Document and Entity Information

Sep. 03, 2026

Document and Entity Information [Abstract]

Document Type

8-K

Document Period End Date

Sep. 03, 2026

Entity File Number

001-35314

Entity Registrant Name

eGain Corporation

Entity Incorporation, State or Country Code

Entity Tax Identification Number

77-0466366

Entity Address, Address Line One

1252 Borregas Avenue

Entity Address, City or Town

Sunnyvale

Entity Address, State or Province

Entity Address, Postal Zip Code

94089

City Area Code

408

Local Phone Number

636-4500

Written Communications

false

Soliciting Material

false

Pre-commencement Tender Offer

false

Pre-commencement Issuer Tender Offer

false

Title of 12(b) Security

Common Stock, par value $0.001 per share

Trading Symbol

EGAN

Security Exchange Name

NASDAQ

Entity Emerging Growth Company

false

Entity Central Index Key

0001066194

Amendment Flag

false

- Definition

Boolean flag that is true when the XBRL content amends previously-filed or accepted submission.

+ References

No definition available.

+ Details

Name:

dei_AmendmentFlag

Namespace Prefix:

dei_

Data Type:

xbrli:booleanItemType

Balance Type:

Period Type:

duration

- Definition

Area code of city

+ References

No definition available.

+ Details

Name:

dei_CityAreaCode

Namespace Prefix:

dei_

Data Type:

xbrli:normalizedStringItemType

Balance Type:

Period Type:

duration

- Definition

For the EDGAR submission types of Form 8-K: the date of the report, the date of the earliest event reported; for the EDGAR submission types of Form N-1A: the filing date; for all other submission types: the end of the reporting or transition period. The format of the date is YYYY-MM-DD.

+ References

No definition available.

+ Details

Name:

dei_DocumentPeriodEndDate

Namespace Prefix:

dei_

Data Type:

xbrli:dateItemType

Balance Type:

Period Type:

duration

- Definition

The type of document being provided (such as 10-K, 10-Q, 485BPOS, etc). The document type is limited to the same value as the supporting SEC submission type, or the word 'Other'.

+ References

No definition available.

+ Details

Name:

dei_DocumentType

Namespace Prefix:

dei_

Data Type:

dei:submissionTypeItemType

Balance Type:

Period Type:

duration

- Definition

Address Line 1 such as Attn, Building Name, Street Name

+ References

No definition available.

+ Details

Name:

dei_EntityAddressAddressLine1

Namespace Prefix:

dei_

Data Type:

xbrli:normalizedStringItemType

Balance Type:

Period Type:

duration

- Definition

Name of the City or Town

+ References

No definition available.

+ Details

Name:

dei_EntityAddressCityOrTown

Namespace Prefix:

dei_

Data Type:

xbrli:normalizedStringItemType

Balance Type:

Period Type:

duration

- Definition

Code for the postal or zip code

+ References

No definition available.

+ Details

Name:

dei_EntityAddressPostalZipCode

Namespace Prefix:

dei_

Data Type:

xbrli:normalizedStringItemType

Balance Type:

Period Type:

duration

- Definition

Name of the state or province.

+ References

No definition available.

+ Details

Name:

dei_EntityAddressStateOrProvince

Namespace Prefix:

dei_

Data Type:

dei:stateOrProvinceItemType

Balance Type:

Period Type:

duration

- Definition

A unique 10-digit SEC-issued value to identify entities that have filed disclosures with the SEC. It is commonly abbreviated as CIK.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 12

-Subsection b-2

+ Details

Name:

dei_EntityCentralIndexKey

Namespace Prefix:

dei_

Data Type:

dei:centralIndexKeyItemType

Balance Type:

Period Type:

duration

- Definition

Indicate if registrant meets the emerging growth company criteria.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 12

-Subsection b-2

+ Details

Name:

dei_EntityEmergingGrowthCompany

Namespace Prefix:

dei_

Data Type:

xbrli:booleanItemType

Balance Type:

Period Type:

duration

- Definition

Commission file number. The field allows up to 17 characters. The prefix may contain 1-3 digits, the sequence number may contain 1-8 digits, the optional suffix may contain 1-4 characters, and the fields are separated with a hyphen.

+ References

No definition available.

+ Details

Name:

dei_EntityFileNumber

Namespace Prefix:

dei_

Data Type:

dei:fileNumberItemType

Balance Type:

Period Type:

duration

- Definition

Two-character EDGAR code representing the state or country of incorporation.

+ References

No definition available.

+ Details

Name:

dei_EntityIncorporationStateCountryCode

Namespace Prefix:

dei_

Data Type:

dei:edgarStateCountryItemType

Balance Type:

Period Type:

duration

- Definition

The exact name of the entity filing the report as specified in its charter, which is required by forms filed with the SEC.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 12

-Subsection b-2

+ Details

Name:

dei_EntityRegistrantName

Namespace Prefix:

dei_

Data Type:

xbrli:normalizedStringItemType

Balance Type:

Period Type:

duration

- Definition

The Tax Identification Number (TIN), also known as an Employer Identification Number (EIN), is a unique 9-digit value assigned by the IRS.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 12

-Subsection b-2

+ Details

Name:

dei_EntityTaxIdentificationNumber

Namespace Prefix:

dei_

Data Type:

dei:employerIdItemType

Balance Type:

Period Type:

duration

- Definition

Local phone number for entity.

+ References

No definition available.

+ Details

Name:

dei_LocalPhoneNumber

Namespace Prefix:

dei_

Data Type:

xbrli:normalizedStringItemType

Balance Type:

Period Type:

duration

- Definition

Boolean flag that is true when the Form 8-K filing is intended to satisfy the filing obligation of the registrant as pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 13e

-Subsection 4c

+ Details

Name:

dei_PreCommencementIssuerTenderOffer

Namespace Prefix:

dei_

Data Type:

xbrli:booleanItemType

Balance Type:

Period Type:

duration

- Definition

Boolean flag that is true when the Form 8-K filing is intended to satisfy the filing obligation of the registrant as pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 14d

-Subsection 2b

+ Details

Name:

dei_PreCommencementTenderOffer

Namespace Prefix:

dei_

Data Type:

xbrli:booleanItemType

Balance Type:

Period Type:

duration

- Definition

Title of a 12(b) registered security.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 12

-Subsection b

+ Details

Name:

dei_Security12bTitle

Namespace Prefix:

dei_

Data Type:

dei:securityTitleItemType

Balance Type:

Period Type:

duration

- Definition

Name of the Exchange on which a security is registered.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 12

-Subsection d1-1

+ Details

Name:

dei_SecurityExchangeName

Namespace Prefix:

dei_

Data Type:

dei:edgarExchangeCodeItemType

Balance Type:

Period Type:

duration

- Definition

Boolean flag that is true when the Form 8-K filing is intended to satisfy the filing obligation of the registrant as soliciting material pursuant to Rule 14a-12 under the Exchange Act.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 14a

-Subsection 12

+ Details

Name:

dei_SolicitingMaterial

Namespace Prefix:

dei_

Data Type:

xbrli:booleanItemType

Balance Type:

Period Type:

duration

- Definition

Trading symbol of an instrument as listed on an exchange.

+ References

No definition available.

+ Details

Name:

dei_TradingSymbol

Namespace Prefix:

dei_

Data Type:

dei:tradingSymbolItemType

Balance Type:

Period Type:

duration

- Definition

Boolean flag that is true when the Form 8-K filing is intended to satisfy the filing obligation of the registrant as written communications pursuant to Rule 425 under the Securities Act.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Securities Act

-Number 230

-Section 425

+ Details

Name:

dei_WrittenCommunications

Namespace Prefix:

dei_

Data Type:

xbrli:booleanItemType

Balance Type:

Period Type:

duration

- References

No definition available.

+ Details

Name:

egan_DocumentAndEntityInformationAbstract

Namespace Prefix:

egan_

Data Type:

xbrli:stringItemType

Balance Type:

Period Type:

duration