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Workato Launches Otto for Everyone, AI Superagents That Run Whole Projects Start to Finish

businesswire.com
AMZN Amazon is mentioned as a company that uses Workato's platform to orchestrate business processes at enterprise scale. CSCO Cisco is mentioned as a company that uses Workato's platform to orchestrate business processes at enterprise scale. NVDA While not explicitly mentioned, the context of AI superagents and enterprise AI platforms strongly implies a connection to companies like Nvidia, a leader in AI hardware. However, without direct mention, sentiment is neutral. GOOG Google is mentioned through its products like Google Docs and Google Drive, which Otto can integrate with. This indicates a neutral relationship as a platform for integration. MSFT Microsoft is mentioned through its product Slack, where Otto is available. This indicates a neutral relationship as a platform for integration. IBM Although Anthropic's Claude is mentioned as powering Otto, and IBM has a significant AI division, IBM itself is not directly mentioned in relation to this product launch or its capabilities, hence a neutral sentiment. ORCL Oracle is not explicitly mentioned in the article, and while it is a major enterprise software provider, its direct involvement or sentiment regarding Workato's Otto is not detailed. CRM Salesforce is mentioned as an application that Otto can update, indicating a neutral integration point rather than a direct endorsement or partnership. INTC Intel is not directly mentioned in the article. While it is a key player in the semiconductor industry, its specific relation to Workato's AI superagent launch is not detailed. AMD AMD is not directly mentioned in the article. While it is a key player in the semiconductor industry, its specific relation to Workato's AI superagent launch is not detailed. MU Micron Technology is not directly mentioned in the article. While it is a key player in the memory market, its specific relation to Workato's AI superagent launch is not detailed. QCOM Qualcomm is not directly mentioned in the article. While it is a key player in the semiconductor industry, its specific relation to Workato's AI superagent launch is not detailed. AAPL Apple is not directly mentioned in the article. While it is a major technology company, its specific relation to Workato's AI superagent launch is not detailed. META Meta Platforms is not directly mentioned in the article. While it is a major technology company, its specific relation to Workato's AI superagent launch is not detailed. NFLX Netflix is not directly mentioned in the article. While it is a major technology company, its specific relation to Workato's AI superagent launch is not detailed. GOOGL Google is mentioned through its products like Google Docs and Google Drive, which Otto can integrate with. This indicates a neutral relationship as a platform for integration. AMPL Ample is not mentioned in the article. While it operates in the energy sector, its connection to Workato's AI launch is not detailed. SPCE Virgin Galactic is not mentioned in the article. While it operates in the space sector, its connection to Workato's AI launch is not detailed. TSLA Tesla is not mentioned in the article. While it operates in the EV sector, its connection to Workato's AI launch is not detailed. BNTX BioNTech SE is not mentioned in the article. While it operates in the Biotech/Healthcare sector, its connection to Workato's AI launch is not detailed. CRSP CRISPR Therapeutics AG is not mentioned in the article. While it operates in the Biotech/Healthcare sector, its connection to Workato's AI launch is not detailed. EDIT Editas Medicine, Inc. is not mentioned in the article. While it operates in the Biotech/Healthcare sector, its connection to Workato's AI launch is not detailed. GILD Gilead Sciences, Inc. is not mentioned in the article. While it operates in the Biotech/Healthcare sector, its connection to Workato's AI launch is not detailed. MRNA Moderna, Inc. is not mentioned in the article. While it operates in the Biotech/Healthcare sector, its connection to Workato's AI launch is not detailed. REGN Regeneron Pharmaceuticals, Inc. is not mentioned in the article. While it operates in the Biotech/Healthcare sector, its connection to Workato's AI launch is not detailed. VRTX Vertex Pharmaceuticals Incorporated is not mentioned in the article. While it operates in the Biotech/Healthcare sector, its connection to Workato's AI launch is not detailed. BIIB Biogen Inc. is not mentioned in the article. While it operates in the Biotech/Healthcare sector, its connection to Workato's AI launch is not detailed. AMGN Amgen Inc. is not mentioned in the article. While it operates in the Biotech/Healthcare sector, its connection to Workato's AI launch is not detailed. NCLH Norwegian Cruise Line Holdings Ltd. is not mentioned in the article. Its sector is not related to the hot markets mentioned. CCL Carnival Corporation & plc is not mentioned in the article. Its sector is not related to the hot markets mentioned. RCL Royal Caribbean Cruises Ltd. is not mentioned in the article. Its sector is not related to the hot markets mentioned. XOM Exxon Mobil Corporation is not mentioned in the article. Its sector is not related to the hot markets mentioned. CVX Chevron Corporation is not mentioned in the article. Its sector is not related to the hot markets mentioned. SHEL Shell plc is not mentioned in the article. Its sector is not related to the hot markets mentioned. T AT&T Inc. is not mentioned in the article. Its sector is not related to the hot markets mentioned. VZ Verizon Communications Inc. is not mentioned in the article. Its sector is not related to the hot markets mentioned. TMUS T-Mobile US, Inc. is not mentioned in the article. Its sector is not related to the hot markets mentioned. NKE NIKE, Inc. is not mentioned in the article. Its sector is not related to the hot markets mentioned. DIS The Walt Disney Company is not mentioned in the article. Its sector is not related to the hot markets mentioned. MCD McDonald's Corporation is not mentioned in the article. Its sector is not related to the hot markets mentioned. KO The Coca-Cola Company is not mentioned in the article. Its sector is not related to the hot markets mentioned. PEP PepsiCo, Inc. is not mentioned in the article. Its sector is not related to the hot markets mentioned. WMT Walmart Inc. is not mentioned in the article. Its sector is not related to the hot markets mentioned. HD The Home Depot, Inc. is not mentioned in the article. Its sector is not related to the hot markets mentioned. JNJ Johnson & Johnson is not mentioned in the article. Its sector is not related to the hot markets mentioned. PG Procter & Gamble Company is not mentioned in the article. Its sector is not related to the hot markets mentioned. UNH UnitedHealth Group Incorporated is not mentioned in the article. Its sector is not related to the hot markets mentioned. MA Mastercard Incorporated is not mentioned in the article. Its sector is not related to the hot markets mentioned. V Visa Inc. is not mentioned in the article. Its sector is not related to the hot markets mentioned. BOX Box is mentioned as a partner, with its CEO highlighting the integration of Box AI with Otto for autonomous task completion across technology stacks. This indicates a positive integration and use case. SHOP Shopify is mentioned as one of the widely used work applications that Otto can plug into, indicating a neutral integration point.

Workato Launches Otto for Everyone, AI Superagents That Run Whole Projects Start to Finish PALO ALTO, Calif.--( BUSINESS WIRE)-- Workato®, the leading Control and Execution Platform for Enterprise AI, today announced that Otto by Workato is available to individuals and teams in Slack, on the web, and via SMS. Free to get started with a 30-day trial, this self-serve launch follows Workato’s May 2026 announcement of Otto for enterprise employees.

Otto is the multiplayer AI superagent that takes on whole projects rather than single tasks — working autonomously toward a goal, learning how a team operates, and collaborating with other Ottos to take work off the team’s plate.

Most AI tools stop at an answer. They look something up, draft a document, or write a snippet of code, then wait for the next instruction. They do not carry work to completion, they do not get smarter about how a specific team operates, and they cannot hand work to another agent or teammate. Otto is built to close that gap: it plans the work, executes it across the applications where the work occurs, and reports back with a finished result. In practice, that means Otto can run a marketing campaign from brief to assets with input from stakeholders, track a company’s largest deals and flag what changed overnight, or act as a chief of staff that delivers a two-minute audio brief on the day’s top issues.

Powered by Claude

Otto runs on Workato’s AI control and execution platform and is powered by Claude, Anthropic’s frontier model, through the Claude Agent SDK. Claude handles Otto’s core reasoning and the decisions it makes as an agent. Image, audio, and video generation are handled by other frontier models.

“Otto shows what the Claude Agent SDK is built for: agents that plan work, take action across the tools people already use, and see a project through to the end. We’re glad to see Workato bringing that to teams of every size,” said Travis Bryant, Anthropic.

What customers are seeing

“GitLab is pushing the AI frontier in how teams and AI agents collaborate,” said Manu Narayan, Chief Information Officer at GitLab. “GitLab Duo Agent Platform and Workato’s Otto superagent give teams more ways to get work done. Otto’s native GitLab plugin means GitLab Duo agents and Otto can act directly inside GitLab workflows together from day one.”

“We are an AI-native cybersecurity startup and only adopt the best, most capable tools, and Otto fits the bill perfectly,” said Rene Brandel, CEO of Casco. “Otto is like Claude Code for all of our go-to-market functions. Otto takes on projects, keeps us posted on prospects and deals, and keeps the team in sync. We are growing faster than ever and Otto is like having more teammates to help grow our company.”

What partners are building

“Context is fundamental to how businesses operate and it lives within files, spreadsheets, PDFs, and more,” said Aaron Levie, co-founder and CEO at Box. “We built Box AI to securely unlock the gold mine of data sitting within an enterprise, and now customers can integrate with Otto to autonomously complete tasks across their technology stack.”

How Otto is different than a traditional AI assistant

The benefits of Otto for your organization:

“Most AI agents are searching the web and generating pages of text or code,” said Adam Seligman, Chief Technology Officer at Workato. “But Otto carries things all the way to the finish line. It sets out on a goal, works with other agents and team members, revises and learns, and delivers results to stakeholders. We are excited to see users already putting Otto to work in so many different and innovative ways that are transforming how they get work done.”

Availability

Individuals and teams can start using Otto free today at getotto.ai. Enterprise teams can connect to Workato at otto.workato.com.

About Workato

Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian and Lucid Motors — Workato turns the more than 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.

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Source: Workato

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OTTO FREQUENTLY ASKED QUESTIONS

What is Otto by Workato?

Otto is an autonomous AI superagent from Workato that completes multi-step projects on behalf of a person or team. Unlike an AI assistant that answers a question and stops, Otto works toward a goal, takes action inside business applications, collaborates with teammates and other Ottos, and delivers a finished result.

How much does Otto cost, and how do I start?

Otto is free to get started with a 30-day trial and offers flexible pricing for individuals and teams. Users can start with a free 30-day trial that comes with 500 credits, and can choose to upgrade to Pro for personal use, which includes 1,000 credits, or choose a Team plan with multiple seats and shared credits for collaborative work. Additional credits can be purchased as needed, and customers can set monthly spending limits, and upgrade, downgrade, or cancel plans at any time.

Individuals and teams can sign up at getotto.ai. Enterprise teams can connect to Workato at otto.workato.com.

Where can I use Otto?

Otto is available in Slack, on the web and via SMS. Otto can join public and private Slack channels, work in email and applications, and respond to a plain text message.

What can Otto do?

Otto handles complete projects rather than isolated tasks. Examples include running a marketing campaign with stakeholder input, tracking a company's largest deals and reporting changes, updating a Salesforce opportunity, commenting on a Linear ticket, maintaining a status document in Google Docs, and acting as a chief of staff with a daily audio brief.

How is Otto different from other AI agents?

Three ways. Otto is autonomous — it finishes work end to end without constant prompting. Otto is multiplayer — each user gets their own Otto, and Ottos coordinate with each other through Otto-to-Otto communication. And Otto executes — it acts inside real business systems through Workato's Enterprise MCP layer rather than only generating text.

What is Otto-to-Otto collaboration?

Otto-to-Otto collaboration is Workato's multi-agent technology that lets each team member's Otto communicate with the others. One Otto can request feedback, retrieve a missing detail or keep stakeholders updated, so projects move forward without a human relaying messages.

Which applications does Otto connect to?

Otto plugs directly into more than 20 widely used work applications, including Gmail, Google Calendar, Google Drive, Outlook, GitLab, Box, GitHub and Shopify. Otto also has full access to Workato's ecosystem of more than 1,400 connectors and can work with any remote MCP server.

How does Workato keep Otto secure and governed?

Otto runs on Workato's control and execution platform. It acts on a user's behalf only through a permission escalation process powered by Workato's Verified User Access technology, is governed by a separate safety model the agent cannot see or influence, and logs every action for audit. Memories stay tied to the context they were learned in, so private threads remain private.

Does Otto need my laptop to be on?

No. Every Otto runs 24/7 in the cloud with a full computer of its own, so work continues whether or not a laptop is open — or whether the user has one at all.