Form 8-K

8-K — TTEC Holdings, Inc.

Accession: 0001104659-26-057197

Filed: 2026-05-07

Period: 2026-05-07

CIK: 0001013880

SIC: 7363 (SERVICES-HELP SUPPLY SERVICES)

Item: Results of Operations and Financial Condition

Item: Financial Statements and Exhibits

Documents

8-K — tm2613858d1_8k.htm (Primary)

EX-99.1 — EXHIBIT 99.1 (tm2613858d1_ex99-1.htm)

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8-K (Primary)

Filename: tm2613858d1_8k.htm · Sequence: 1

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0001013880

2026-05-07

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UNITED

STATES

SECURITIES

AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM

8-K

CURRENT

REPORT

Pursuant

to Section 13 or 15(d) of the

Securities Exchange Act of 1934

Date

of Report (Date of earliest event reported): May 7, 2026

TTEC

Holdings, Inc.

(Exact

name of registrant as specified in its charter)

Delaware

001-11919

84-1291044

(State

or other jurisdiction

(Commission file

(IRS

Employer

incorporation)

number)

Identification

Number)

100 Congress Avenue, Suite 1425, Austin, TX

78701

(Address

of principal executive offices) (Zip Code)

Registrant’s

telephone number, including area code: 303-397-8100

Not

Applicable

(Former name or former address if changed since last report)

Check

the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under

any of the following provisions (see General Instruction A.2. below):

Written

communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

Soliciting

material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

Pre-commencement

communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

Pre-commencement

communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading

Symbol(s)

Name of each exchange on

which registered

Common

stock of TTEC Holdings, Inc., $0.01 par value per share

TTEC

NASDAQ

Indicate

by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405

of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth

company ¨

an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying

with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨

Item 2.02 Results of Operations and Financial Condition.

On May 7, 2026 TTEC Holdings, Inc. (“TTEC”) issued a press

release announcing financial results for its first quarter 2026, the reporting period ended March 31, 2026.

A copy of the May 7, 2026 press release is attached hereto as Exhibit

99.1 to this current report on Form 8-K and incorporated into this Item 2.02 by reference.

The information in this Item 2.02 of Form 8-K and Exhibit 99.1

hereto is being furnished and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of

1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated

by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by

specific reference in any such filing.

Item 9.01. Financial Statements and Exhibits

(d) Exhibits.

EXHIBIT INDEX

Exhibit No.

Description

99.1

Press release announcing financial results for first quarter ended March 31, 2026

104

Cover Page Interactive Data File (formatted in Inline XBRL and contained in Exhibit 101)

SIGNATURE

Pursuant to the requirements of the Securities and Exchange Act of

1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

TTEC Holdings, Inc.

(Registrant)

Date: May 7, 2026

By:

/s/ Kenneth R. Wagers, III

Kenneth R. Wagers, III

Chief Financial Officer

EX-99.1 — EXHIBIT 99.1

EX-99.1

Filename: tm2613858d1_ex99-1.htm · Sequence: 2

Exhibit 99.1

TTEC

Announces First Quarter 2026 Financial Results

and

Reiterates Outlook for Full Year 2026

AUSTIN,

Texas, May 7, 2026 – TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global technology, consulting and managed

services company focused on delivering solutions at the intersection of data, AI and customer experience, announced today financial results

for the first quarter ended March 31, 2026.

"While

our performance this quarter was impacted by timing shifts across the business, our commitment to our annual plan is steadfast. Our momentum

moving into the balance of the year with recent exciting new client wins and embedded base growth in our diversified portfolio, gives

us confidence that we are on our way to achieving our full year objectives,” commented Ken Tuchman, chairman and chief executive officer, TTEC.

Tuchman

continued, "Market demand for our AI expertise is accelerating. Enterprise brands are looking for partners who can bridge the gap

between high-level AI strategy and practical, large-scale CX technology and services execution. Our ability to design, build, and operate

secure and scalable solutions provides a distinct competitive advantage that is translating into new contract wins and a growing pipeline.

While we have more work to do to achieve our historic growth and margin profile, we have the right strategies and teams in place to deliver

on our full year commitments, and lead in this rapidly evolving customer experience market.”

FIRST

QUARTER 2026 FINANCIAL HIGHLIGHTS

Revenue

· First

quarter 2026 GAAP revenue was $496.2 million, a 7.1 percent decrease compared to $534.2 million

in the prior year.

· Foreign

exchange had a $7.8 million positive impact on revenue in the first quarter of 2026.

Income

from Operations

· First

quarter 2026 GAAP income from operations was $18.5 million, or 3.7 percent of revenue, compared

to $24.2 million, or 4.5 percent of revenue in the prior year.

· Non-GAAP

income from operations, excluding restructuring and impairment charges, equity-based compensation

expenses, amortization of purchased intangibles, and other items, was $31.7 million,

or 6.4 percent of revenue, compared to $41.5 million, or 7.8 percent of revenue

in the prior year.

· Foreign

exchange had a $0.6 million negative impact on Non-GAAP income from operations in the first

quarter of 2026.

Adjusted

EBITDA

· First

quarter 2026 Non-GAAP Adjusted EBITDA was $45.8 million, or 9.2 percent of revenue, compared

to $56.4 million, or 10.6 percent of revenue in the prior year.

Earnings

Per Share

· First

quarter 2026 GAAP fully diluted net loss per share was $0.11 compared to net income per share

of $0.07 in the prior year.

· Non-GAAP

fully diluted earnings per share was $0.15 compared to $0.28 in the prior year.

CASH

FLOW AND BALANCE SHEET

· Cash

flow from operations in the first quarter of 2026 was $27.5 million compared to $21.6 million

for the first quarter of 2025.

· Free

cash flow in the first quarter of 2026 was $21.1 million compared to $16.2 million for the

first quarter of 2025.

· Capital

expenditures in the first quarter of 2026 were $6.4 million compared to $5.4 million for

the first quarter of 2025.

· As

of March 31, 2026, TTEC had cash and cash equivalents of $88.7 million and debt of $891.5 million,

resulting in a net debt position of $802.7 million. This compares to a net debt position

of $881.4 million for the same period 2025.

SEGMENT

REPORTING & COMMENTARY

TTEC

reports financial results for TTEC Digital and TTEC Engage business segments. Financial highlights for the two business segments

are provided below.

TTEC

Digital – Design, build and operate tech-enabled, insight-driven CX solutions

· First

quarter 2026 GAAP revenue for TTEC Digital was $101.9 million, a decrease of 5.7 percent

compared to $108.0 million for the year ago period.

· Income

from operations was $1.4 million or 1.3 percent of revenue compared to $5.9 million or 5.4

percent of revenue in the prior year.

· Non-GAAP

income from operations was $6.7 million, or 6.6 percent of revenue compared to operating

income of $12.1 million or 11.2 percent of revenue in the prior year.

TTEC

Engage – Technology-enabled customer care, acquisition, and fraud mitigation services

· First

quarter 2026 GAAP revenue for TTEC Engage was $394.3 million, a 7.5 percent decrease from

$426.2 million for the year ago period.

· Income

from operations was $17.1 million or 4.3 percent of revenue compared to $18.3 million,

or 4.3 percent of revenue in the prior year.

· Non-GAAP

income from operations was $24.9 million, or 6.3 percent of revenue, compared to operating

income of $29.4 million, or 6.9 percent of revenue in the prior year.

· Foreign

exchange had a $6.9 million positive impact on revenue and a $0.8 million negative impact

on income from operations.

BUSINESS

OUTLOOK

“Our

first quarter financial results were slightly below expectations across both segments, primarily due to timing factors. In TTEC Digital,

we signed significant new professional services engagements with a large portion phased late in the quarter, impacting near-term revenue

and profitability. With this sales momentum and a growing pipeline, we are confident we will deliver meaningful growth in our diversified

practices throughout the remainder of the year. In TTEC Engage, we continue to focus on profit optimization through the rationalization

of certain underperforming clients, infusing AI-technology into business process enhancements, and growing our offshore revenue mix.

These initiatives are anticipated to deliver profitability improvements throughout the remainder of the year,” commented Kenny Wagers, chief

financial officer of TTEC.

Wagers

continued, “Our confidence in the business segments remains unchanged and we are re-affirming our full year guidance.”

TTEC Full Year 2026 Outlook

Full Year 2026

Guidance

Full Year 2026

Mid-Point

Revenue

$2,005M — $2,055M

$2,030M

Non-GAAP adjusted EBITDA

$220M — $240M

$230M

Non-GAAP adjusted EBITDA margins

11.0% — 11.7%

11.3%

Non-GAAP operating income

$159M — $179M

$169M

Non-GAAP operating income margins

7.9% — 8.7%

8.3%

Interest expense, net

($72M) — ($74M)

($73M)

Non-GAAP adjusted tax rate

38% — 42%

40%

Diluted share count

48.5M — 48.7M

48.6M

Non-GAAP earnings per a share

$1.06 — $1.32

$1.19

Engage Full Year 2026 Outlook

Full Year 2026

Guidance

Full Year 2026

Mid-Point

Revenue

$1,585M — $1,615M

$1,600M

Non-GAAP adjusted EBITDA

$164M — $176M

$170M

Non-GAAP adjusted EBITDA margins

10.3% — 10.9%

10.6%

Non-GAAP operating income

$114M — $126M

$120M

Non-GAAP operating income margins

7.2% — 7.8%

7.5%

Digital Full Year 2026 Outlook

Full Year 2026

Guidance

Full Year 2026

Mid-Point

Revenue

$420M — $440M

$430M

Non-GAAP adjusted EBITDA

$56M — $64M

$60M

Non-GAAP adjusted EBITDA margins

13.3% — 14.6%

14.0%

Non-GAAP operating income

$45M — $53M

$49M

Non-GAAP operating income margins

10.6% — 12.0%

11.3%

The

company has not quantitatively reconciled its guidance for Non-GAAP operating income, Non-GAAP operating income margins, Non-GAAP adjusted

EBITDA, Non-GAAP adjusted EBITDA margins, Non-GAAP adjusted tax rate, or Non-GAAP earnings per share to their respective most comparable

GAAP measures because certain of the reconciling items that impact these metrics, including restructuring and impairment charges, equity-based

compensation expense, changes in acquisition contingent consideration, depreciation and amortization expense, and provision for income

taxes are dependent on the timing of future events outside of the Company’s control or cannot be reliably predicted. Accordingly,

the Company is unable to provide reconciliations to GAAP operating income, operating income margins, EBITDA margins, and diluted earnings

per share without unreasonable effort. Please note that the unavailable reconciling items could significantly impact the Company’s

2025 financial results as reported under GAAP.

NON-GAAP

FINANCIAL MEASURES

This

press release contains a discussion of certain Non-GAAP financial measures that the company includes to allow investors and analysts

to measure, analyze and compare its financial condition and results of operations in a meaningful and consistent manner. A reconciliation

of these Non-GAAP financial measures can be found in the tables accompanying this press release.

· GAAP

metrics are presented in accordance with Generally Accepted Accounting Principles.

· Non-GAAP

- As reflected in the attached reconciliation table, the definition of Non-GAAP may exclude

from operating income, EBITDA, net income and earnings per share restructuring and impairment

charges, equity-based compensation expenses, amortization of purchased intangibles, among

other items.

EARNINGS

WEBCAST/CONFERENCE CALL

TTEC

will host a live webcast and conference call at 8:30 a.m. ET on Friday, May 8, 2026. You are invited to join a live webcast

of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable

to participate during the live webcast, a replay will be available on the TTEC website.

ABOUT

TTEC

(pronounced T-TEC) Holdings, Inc. (NASDAQ:TTEC) is a leading global CX (customer experience) technology and services innovator for

AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch

every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company's

TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI and analytics solutions. The company's

TTEC Engage business delivers AI-enabled customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention

services. Founded in 1982, the company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction

scores across the globe. The company's employees operate on six continents and bring technology and humanity together to deliver happy

customers and differentiated business results. To learn more visit us at https://www.ttec.com.

FORWARD-LOOKING

STATEMENTS

This

Earnings Press Release and related oral statements contains “forward-looking statements” within the meaning of Section 27A

of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934, and the Private Securities Litigation Reform

Act of 1995. Forward-looking statements include, but are not limited to, statements relating to our operations, expected financial position,

results of operation, effective tax rate, cash flow, leverage, liquidity, business strategy, profit improvement actions, competitive

position, demand for our services in international operations, acquisition opportunities and impact of acquisitions, capital allocation

and dividends, growth opportunities, spending, capital expenditures and investments, competition and market forecasts, industry trends,

our human capital resources, and other business, operational and financial matters that are based on our current expectations, assumptions,

and projections with respect to the future, and are not a guarantee of performance.

this Release when we use words such as “may,” “believe,” “plan,” “will,” “anticipate,”

“estimate,” “expect,” “intend,” “project,” “would,” “could,”

“target,” or similar expressions, or when we discuss our strategy, plans, goals, initiatives, or objectives, we are making

forward-looking statements. Unless otherwise indicated or except where the context otherwise requires, the terms “TTEC,”

“the Company,” “we,” “us” and “our” and other similar terms in this report refer to TTEC

Holdings, Inc. and its subsidiaries. We caution you not to rely unduly on any forward-looking statements. Actual results may differ

materially from those expressed in the forward-looking statements, and you should review and consider carefully the risks, uncertainties,

and other factors that affect our business and may cause such differences as outlined in Item 1A. Risk Factors in our Annual Report on

Form 10-K for the year ended December 31, 2025 and any subsequent filings with the U.S. Securities and Exchange Commission

(the “SEC”) which are available on TTEC’s website www.ttec.com, and on the SEC's public website at www.sec.gov.

Our

forward-looking statements speak only as of the date that this release is issued. We undertake no obligation to update them, except as

may be required by applicable law. Although we believe that our forward-looking statements are reasonable, they depend on many factors

outside of our control and we can provide no assurance that they will prove to be correct.

TTEC HOLDINGS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS

(In thousands, except per share data)

(unaudited)

Three months ended

March 31,

2026

2025

Revenue

$ 496,175

$ 534,228

Operating Expenses:

Cost of services

387,866

414,547

Selling, general and administrative

66,539

70,037

Depreciation and amortization

21,305

22,698

Restructuring charges, net

1,450

1,996

Impairment losses

520

761

Total operating expenses

477,680

510,039

Income From Operations

18,495

24,189

Other income (expense), net

(15,875 )

(11,628 )

Income Before Income Taxes

2,620

12,561

Provision for income taxes

(7,797 )

(9,315 )

Net (Loss) / Income

(5,177 )

3,246

Net (loss) / income attributable to noncontrolling interest

(2,432 )

(1,862 )

Net (Loss) / Income Attributable to TTEC Stockholders

$ (7,609 )

$ 1,384

Net (Loss) / Income Per Share

Basic

$ (0.11 )

$ 0.07

Diluted

$ (0.11 )

$ 0.07

Net (Loss) / Income Per Share Attributable to TTEC Stockholders

Basic

$ (0.16 )

$ 0.03

Diluted

$ (0.16 )

$ 0.03

Income From Operations Margin

3.7 %

4.5 %

Net (Loss) / Income Margin

(1.0 )%

0.6 %

Net (Loss) / Income Attributable to TTEC Stockholders Margin

(1.5 )%

0.3 %

Effective Tax Rate

297.6 %

74.2 %

Weighted Average Shares Outstanding

Basic

48,580

47,771

Diluted

48,580

48,225

TTEC HOLDINGS, INC. AND SUBSIDIARIES

SEGMENT INFORMATION

(In thousands)

(unaudited)

Three months ended

March 31,

2026

2025

Revenue:

TTEC Digital

$ 101,865

$ 108,040

TTEC Engage

394,310

426,188

Total

$ 496,175

$ 534,228

Income From Operations:

TTEC Digital

$ 1,359

$ 5,864

TTEC Engage

17,136

18,325

Total

$ 18,495

$ 24,189

TTEC HOLDINGS, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

(In thousands)

(unaudited)

March 31,

December 31,

2026

2025

ASSETS

Current assets:

Cash and cash equivalents

$ 88,747

$ 82,901

Accounts receivable, net

429,447

455,829

Prepaids and other current assets

95,068

124,006

Income and other tax receivables

8,772

10,615

Total current assets

622,034

673,351

Property and equipment, net

104,478

111,778

Operating lease assets

75,760

86,064

Goodwill

368,185

368,678

Other intangibles assets, net

125,665

133,688

Income and other tax receivables, long-term

8,536

8,595

Other assets

107,957

116,928

Total non-current assets

790,581

825,731

Total assets

$ 1,412,615

$ 1,499,082

LIABILITIES AND EQUITY

Current liabilities:

Accounts payable

$ 65,753

$ 72,637

Accrued employee compensation and benefits

113,039

155,400

Deferred revenue

60,211

58,828

Current operating lease liabilities

32,044

34,188

Other current liabilities

37,953

34,899

Total current liabilities

309,000

355,952

Long-term liabilities:

Line of credit

889,000

905,000

Non-current operating lease liabilities

52,324

61,170

Other long-term liabilities

60,533

64,057

Total long-term liabilities

1,001,857

1,030,227

Equity:

Common stock

487

486

Additional paid in capital

435,047

432,268

Treasury stock

(584,900 )

Accumulated other comprehensive income (loss)

(113,657 )

(106,938 )

Retained earnings

346,542

354,151

Noncontrolling interest

18,239

17,836

Total equity

101,758

112,903

Total liabilities and equity

$ 1,412,615

$ 1,499,082

TTEC HOLDINGS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

(unaudited)

Three Months Ended

March 31,

2026

2025

Cash flows from operating activities:

Net (loss) / income

$ (5,177 )

$ 3,246

Adjustment to reconcile net income to net cash provided by operating activities :

Depreciation and amortization

21,305

22,698

Amortization of contract acquisition costs

292

494

Amortization of debt issuance costs

733

510

Imputed interest expense and fair value adjustments to contingent consideration

Provision for credit losses

184

251

Loss on disposal of assets

316

Loss on dissolution of subsidiary

102

Impairment losses

520

761

Deferred income taxes

1,913

Excess tax benefit from equity-based awards

205

236

Equity-based compensation expense

2,826

3,250

Loss / (gain) on foreign currency derivatives

165

(68 )

Changes in assets and liabilities, net of acquisitions:

Accounts receivable

24,915

14,189

Prepaids and other current assets

29,466

(7,921 )

Operating lease assets

8,342

9,715

Other noncurrent assets

5,494

(3,514 )

Accrued employee comp & benefits

(41,600 )

(21,758 )

Accounts payable and other current liabilities

(11,609 )

3,868

Deferred revenue and customer advances

1,473

5,543

Operating lease liabilities

(7,538 )

(9,297 )

Other noncurrent liabilities

(2,617 )

(2,840 )

Net cash provided by operating activities

27,535

21,592

Cash flows from investing activities:

Proceeds from sale of property, plant and equipment

1,460

127

Purchases of property, plant and equipment

(6,400 )

(5,406 )

Net cash used in investing activities

(4,940 )

(5,279 )

Cash flows from financing activities:

Net proceeds / (borrowings) from line of credit

(16,000 )

(11,000 )

Payments on other debt

(372 )

(462 )

Payments to noncontrolling interest

(1,800 )

(2,211 )

Tax payments related to the issuance of restricted stock units

(46 )

(62 )

Payments of debt issuance costs

(134 )

Net cash used in financing activities

(18,352 )

(13,735 )

Effect of exchange rate changes on cash and cash equivalents and restricted cash

1,603

(2,434 )

Increase / (decrease) in cash, cash equivalents and restricted cash

5,846

144

Cash, cash equivalents and restricted cash, beginning of period

82,901

84,991

Cash, cash equivalents and restricted cash, end of period

$ 88,747

$ 85,135

TTEC HOLDINGS, INC. AND SUBSIDIARIES

RECONCILIATION OF NON-GAAP FINANCIAL INFORMATION

(In thousands, except per share data)

(unaudited)

Three months ended

March 31,

2026

2025

Revenue

$ 496,175

$ 534,228

Reconciliation of Non-GAAP Income from Operations and EBITDA:

Income from Operations

$ 18,495

$ 24,189

Restructuring charges, net

1,450

1,996

Impairment losses

520

761

Property costs not related to operations

(46 )

Mexico VAT consulting fees

408

Expenses related to non-binding offer

659

3,189

Equity-based compensation expenses

2,826

3,250

Amortization of purchased intangibles

7,693

7,750

Non-GAAP Income from Operations

$ 31,655

$ 41,497

Non-GAAP Income from Operations Margin

6.4 %

7.8 %

Depreciation and amortization

13,612

14,948

Loss on sale of subsidiary

401

Gain on property sale

(135 )

(450 )

Mexico VAT Recovery

(34 )

(3,906 )

Foreign exchange loss / (gain), net

(375 )

750

Other Income (expense), net

658

3,589

Adjusted EBITDA

$ 45,782

$ 56,428

Adjusted EBITDA Margin

9.2 %

10.6 %

Reconciliation of Non-GAAP EPS:

Net (Loss) Income

$ (5,177 )

$ 3,246

Add: Asset impairment and restructuring charges

1,970

2,757

Add: Equity-based compensation expenses

2,826

3,250

Add: Amortization of purchased intangibles

7,693

7,750

Add: Software accelerated amortization

Add: Property costs not related to operations

(46 )

Add: Expenses related to non-binding offer

659

3,189

Add: Gain on property sale

(135 )

(450 )

Add: Foreign VAT (inclusive of interest)

(376 )

(7,823 )

Add: Write-off of acquisition related receivable

Add: Loss on sale of subsidiary

401

Add: Foreign exchange loss / (gain), net

(375 )

750

Less: Changes in valuation allowance, return to provision adjustments and other, and tax effects of items separately disclosed above

(286 )

1,002

Non-GAAP Net Income

$ 7,200

$ 13,625

Diluted shares outstanding

48,580

48,225

Non-GAAP EPS

$ 0.15

$ 0.28

Reconciliation of Free Cash Flow:

Cash Flow From Operating Activities:

Net (loss) / income

$ (5,177 )

$ 3,246

Adjustments to reconcile net income to net cash provided by operating activities:

Depreciation and amortization

21,305

22,698

Other

11,407

(4,352 )

Net cash provided by operating activities

27,535

21,592

Less - Total Cash Capital Expenditures

6,400

5,406

Free Cash Flow

$ 21,135

$ 16,186

TTEC HOLDINGS, INC. AND SUBSIDIARIES

RECONCILIATION OF NON-GAAP FINANCIAL INFORMATION

(In thousands, except per share data)

(unaudited)

Reconciliation of Non-GAAP Income from Operations and Adjusted EBITDA by Segment :

TTEC Engage

TTEC Digital

Q1 26

Q1 25

Q1 26

Q1 25

Income from Operations

$ 17,136

$ 18,325

$ 1,359

$ 5,864

Restructuring charges, net

1,035

1,292

415

703

Impairment losses

520

720

Mexico VAT Consulting Fees

408

Property costs not related to operations

(46 )

Expenses related to non-binding offer

357

2,633

302

556

Equity-based compensation expenses

1,843

2,023

983

1,227

Amortization of purchased intangibles

4,043

4,067

3,650

3,683

Non-GAAP Income from Operations

$ 24,946

$ 29,422

$ 6,709

$ 12,075

Depreciation and amortization

10,937

12,139

2,675

2,809

Mexico VAT Recovery

(34 )

(3,906 )

Loss on sale of subsidiary

401

Gain on Property Sale

(135 )

(450 )

Foreign exchange loss / (gain), net

(372 )

751

(3 )

(1 )

Other Income (expense), net

654

3,587

Adjusted EBITDA

$ 35,996

$ 41,543

$ 9,786

$ 14,885

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May 07, 2026

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Entity Registrant Name

TTEC

Holdings, Inc.

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0001013880

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84-1291044

Entity Incorporation, State or Country Code

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100 Congress Avenue

Entity Address, Address Line Two

Suite 1425

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Austin

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